Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gainsight PX provides an in-depth analysis of user interactions within your product, allowing you to gather feedback and establish in-app features like walkthroughs and guides that enhance onboarding and user adoption. You can visualize how different user cohorts navigate through your product and pinpoint critical drop-off zones or areas where certain features are underutilized. Additionally, it helps identify which features are linked to elevated user satisfaction and increased long-term retention rates. You can also analyze user adoption and retention trends based on specific segments or attributes. By utilizing in-product engagement strategies, you can effectively guide users towards essential features. Furthermore, you can create in-app tutorials to assist users in setting up the product and familiarizing them with its core functionalities. Employing tools such as guides, tooltips, and hotspots can stimulate the use of new or less recognized features. This platform further allows the crafting of tailored engagement experiences, taking into account user characteristics such as their role, geographic location, and previous interactions with the product, thereby enhancing overall user experience and satisfaction. It’s a comprehensive tool for driving user engagement and ensuring that your product resonates with its audience effectively.
Description
HintEd makes it easy to quickly onboard new employees into digital platforms. It does this without the need for them to leave their workplaces. HintEd is a no-code tool. It includes plugins, standalone windows applications, and SDKs to create interactive in-app walksthroughs (hints popups, tooltips), for enterprise applications: desktop and web. Our services help companies reduce training costs by up to 2x, increase employee onboarding, and reduce support costs by 70%. HintEd replaces User handbooks, face to face training, and video guides. It is the ideal solution for SMBs as well as Enterprises looking to automate customer/software support and software training.
API Access
Has API
No
API Access
Has API
Yes
Integrations
5X
Yes
BI Book
Yes
Confluence
No
Creatio
No
Crowdin
Yes
Gainsight
Yes
Jira
No
Microsoft 365
No
Microsoft Dynamics 365
No
Oracle Cloud Infrastructure
No
Integrations
5X
No
BI Book
No
Confluence
Yes
Creatio
Yes
Crowdin
No
Gainsight
No
Jira
Yes
Microsoft 365
Yes
Microsoft Dynamics 365
Yes
Oracle Cloud Infrastructure
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
We offer custom pricing plans for companies starting from 300 employees. All our plans include unlimited on-screen guides, a dedicated customer success manager, SLA. Enterprise Plan also includes fully on-premises installation (if needed), dedicated support team, and various customizations.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gainsight
Founded
2016
Country
United States
Website
www.gainsight.com/product-experience/
Vendor Details
Company Name
HintEd
Founded
2018
Country
Russia
Website
hinted.me
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
No
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
No
Self Service Tools
No
Surveys & Feedback
No
User Onboarding
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Product Features
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
No
User Onboarding
Yes
eLearning Authoring Tools
Content Import / Export
Yes
Course Publishing
Yes
Gamification
Yes
Instructor-Led Courses
No
Interactive Content
Yes
PowerPoint Conversion
No
Self-Paced Courses
Yes
Storyboarding
No
Template Management
No
Test / Quiz Creation
No
Video Management
No
Help Authoring Tools
Collaboration Tools
No
Content Library
No
Drag & Drop Editing
No
Image Library
No
Import HTML / Word
No
Multi-Format Output
No
Offline Editing
No
Preview Output
No
Screenshot Tool
No
Search
No
Templates
No
Text Editor / Word Processor
No
Translation Tools
No
Version Control
No
Onboarding
Course Management
Yes
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
Yes
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
Yes
Task Management
No
Tax Forms
No
Training Management
Yes
Training
Academic / Education
Yes
Asynchronous Learning
No
Blended Learning
Yes
Built-In Course Authoring
Yes
Built-in LMS
No
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
No
Simulation
Yes
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
Yes