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Description

Annually, we conduct surveys with over a million individuals worldwide, enabling businesses to swiftly grasp evolving consumer trends. Our user-friendly platform is tailored for busy teams, facilitating the extraction of essential information, customized analysis, and seamless sharing. Identify your ideal customer using more than 250,000 profiling metrics. Utilize question charts to gain insights into the thoughts, emotions, and actions of your audience. Aggregate data and visualizations to craft a compelling narrative for your team. Combine various data points for comprehensive analysis and deeper understanding. Access unparalleled insights into consumer behavior through survey results that capture the perspectives, interests, and actions of billions of individuals globally. We consistently pose the same survey questions across different regions, allowing for detailed insights into local markets while also providing a broader global perspective. Discover what consumers genuinely think about your brand and its competitors, gaining valuable insights into industry leaders and their market positions. This holistic approach ensures that businesses can navigate the complexities of consumer perception effectively.

Description

Sorrel AI is a sophisticated platform designed to provide customer insights by leveraging artificial intelligence to gather and evaluate extensive online feedback and reviews, producing a comprehensive overview of a brand and its comparative standing in the market. By automating the tedious task of review analysis through the examination of consumer review websites, it effectively processes sentiments and themes to create business-intelligence dashboards specifically catered to consumer-oriented businesses, investors, and consultants. The platform not only emphasizes the key strengths and weaknesses of an organization but also uncovers opportunities for market positioning and notifies users about shifts in consumer sentiment or competitive landscapes. Engineered to handle substantial volumes of customer and competitor review data swiftly, it generates high-quality insights that would be challenging to achieve through manual methods. This system is particularly advantageous for sectors such as hospitality, retail, leisure, and insurance, where consumer opinions significantly influence reputation and overall value. Ultimately, Sorrel AI empowers businesses to make informed decisions based on real-time data and market dynamics.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ChatGPT Yes 
Claude Yes 
Facebook No 
Google Cloud Platform No 
Instagram No 
OpenTable No 
Reddit No 
Resy OS No 
Tripadvisor No 
Trustpilot No 
X (Twitter) No 
Yelp No 

Integrations

ChatGPT No 
Claude No 
Facebook Yes 
Google Cloud Platform Yes 
Instagram Yes 
OpenTable Yes 
Reddit Yes 
Resy OS Yes 
Tripadvisor Yes 
Trustpilot Yes 
X (Twitter) Yes 
Yelp Yes 

Pricing Details

£0/month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

GWI

Founded

2009

Country

United Kingdom

Website

www.gwi.com

Vendor Details

Company Name

Sorrel AI

Founded

2022

Country

United Kingdom

Website

www.sorrel.ai/

Product Features

Audience Intelligence

AI / Machine Learning No 
Audience Segmentation Yes 
Competitive Intelligence No 
Content Tracking No 
Data Visualization Yes 
Data-Driven Insights Yes 
Filters / Search No 
Image Recognition No 
Sentiment Analysis No 
Social Listening No 
Social Media Analytics No 
Trend Tracking Yes 

Market Research

Benchmarking Yes 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Alternatives

Alternatives

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Emotics

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