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Description

Are you considering utilizing technology to enhance your hotel or villa experience without becoming overly dependent on it or incurring unnecessary expenses on equipment and software? Enter GUSTO - Guest Services Tools Online - the pioneering integrated platform tailored for the hospitality sector. GUSTO offers a suite of cutting-edge technological solutions designed for comprehensive guest engagement and management. This entire suite operates on web, cloud, and mobile platforms, ensuring that your hotel or villa does not require any additional investment in hardware, software, or staffing. With an emphasis on customer satisfaction and intelligent customization, we aim to set a benchmark for online hospitality technology that promises to impress users with its straightforward functionality. Our wealth of experience in the hospitality industry has been distilled into a highly effective product lineup, crafted to address both current and future demands of your guests and staff alike. With GUSTO, you can seamlessly blend innovation with exceptional service, making your establishment a standout in the competitive hospitality landscape.

Description

SevenRooms, a guest experience and retention platform, helps hospitality operators acquire, engage and retain more customers -- both on- and off-premise. The platform connects hospitality operators with data across the guest journey, allowing them to drive revenue and profitability. SevenRooms was founded in 2011 and venture-backed both by Amazon, Comcast Ventures, and Providence Strategic Growth. It has dining, hotel F&B and entertainment clients around the world, including: Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina,Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation and Topgolf.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Agilysys Spa No 
Agilysys Stay No 
Atlas Direct Tips No 
Cendyn Guestrev No 
Cendyn Loyalty No 
Facebook No 
Fydelia No 
Olo No 
OpenTable No 
Oracle MICROS POS No 
Rotaready No 
Stripe No 
TISSL No 
Tevalis No 
TheFork No 
Toast POS No 
heep.ai No 
iVvy Venue Management No 
me&u No 
unTill No 

Integrations

Agilysys Spa Yes 
Agilysys Stay Yes 
Atlas Direct Tips Yes 
Cendyn Guestrev Yes 
Cendyn Loyalty Yes 
Facebook Yes 
Fydelia Yes 
Olo Yes 
OpenTable Yes 
Oracle MICROS POS Yes 
Rotaready Yes 
Stripe Yes 
TISSL Yes 
Tevalis Yes 
TheFork Yes 
Toast POS Yes 
heep.ai Yes 
iVvy Venue Management Yes 
me&u Yes 
unTill Yes 

Pricing Details

$39 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Gustodian

Country

Singapore

Website

www.gustodian.com

Vendor Details

Company Name

SevenRooms

Founded

2011

Country

United States

Website

www.sevenrooms.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) Yes 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management No 
Marketing Automation Yes 
Marketing Management Yes 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property No 
Vacation Rental No 

Reservations

Activities Booking Yes 
Booking Notes Yes 
CRM Yes 
Customer Support Yes 
Group Reservations Yes 
Guest Management Yes 
Payment Processing Yes 
Promotions Management Yes 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring Yes 
Custom Reservation Inventory Yes 
Deposits / Prepayment Processing Yes 
Email Marketing Yes 
Facebook Reservations Yes 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization Yes 
Text/SMS Communications Yes 
Waitlist Management Yes 

Waitlist

Alerts/Notifications Yes 
Customer Database Yes 
For Restaurants Yes 
Prioritization Yes 
Public Waitlist Yes 
Reporting & Statistics Yes 
Self Check-in Yes 
Waiting Time Tracking Yes 
Waitlist Status Tracking Yes 

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