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Average Ratings 0 Ratings
Description
GEN's transcription service for Asterisk and FreePBX delivers accurate voice-to-text conversion in multiple languages with advanced features like diarization and speaker identification. Using GEN's Arkane API, the transcription process is fast and efficient, with results available in different formats such as JSON, summary files, and detailed transcripts. Businesses can gain valuable insights from these transcriptions, such as sentiment analysis, keyword tracking, and performance reviews. The service also provides flexible options, including daily archival, LLM processing, and comprehensive support for further customization.
Description
Amidst the growing staffing difficulties, Prepared enhances public safety by offering centralized resources that streamline call processing, eliminate the need for interpreters, and provide field responders with crucial information to achieve quicker and safer results. The surge in emergency service calls is notable, and 911 centers now have access to an unprecedented amount of lifesaving information. Whether you’re managing calls at the console or require a comprehensive overview of every role, Prepared is designed to help you operate more efficiently and intelligently. With features such as media integration, text capabilities, and an advanced location view, telecommunicators are equipped with the necessary tools to accurately assess a caller’s emergency under any conditions. Additionally, call transcripts and keyword triggers keep you informed about every incident in real-time. The ability to reference previous conversations through transcripts and AI insights allows operators to avoid redundant questioning. Furthermore, automation for 911 hangups, along with translation services and insightful data, significantly alleviates the workload of telecommunicators, allowing them to focus more on critical situations. Overall, Prepared is redefining the efficiency and effectiveness of emergency response communication.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Asterisk
No
FreePBX
No
Pricing Details
£10
For 30 hours of transcription. Prices vary depending on language and diarization options.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GEN
Founded
1992
Country
United Kingdom
Website
www.gen.uk
Vendor Details
Company Name
Prepared
Country
United States
Website
www.prepared911.com
Product Features
Transcription
AI / Machine Learning
Yes
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
Yes
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
Yes
Multi-Language Support
Yes
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
Yes
Subtitles
No
Text Editor
No
Timecoding
No