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Description
Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.
Description
Prioritize the essential aspects of your business by utilizing Appointman, which streamlines the booking process for your customers, allowing them to schedule their classes online effortlessly. This innovative software handles everything from booking trial training sessions directly through your website to sending out timely reminders to leads before their sessions commence. You can easily monitor and analyze all your leads while reviewing vital statistics related to customers, contracts, and sales, enabling you to take timely actions that can positively influence your business metrics. Appointman is designed specifically for sports studios seeking to optimize their operations, save valuable time, and increase revenue. It ensures that your class capacities are maximized, preventing both overcrowding and underutilization, thus enhancing the overall customer experience. With Appointman, your clients can independently book classes, trial workouts, services, and workshops, eliminating the need for tedious paperwork in your studio. If you’re struggling with class sizes, consider implementing Appointman to automate your booking process, attract new customers, and manage billing seamlessly online. By integrating this tool, you can focus more on delivering quality training while it takes care of the logistics.
API Access
Has API
API Access
Has API
Integrations
Facebook
Google Analytics
PayPal
Stripe
WordPress
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GREYHOUND
Country
Germany
Website
greyhound-software.com/kundenservice-software-crm
Vendor Details
Company Name
APPOINTMAN
Founded
2014
Country
Germany
Website
www.appointman.net/en/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Event Booking
Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management