Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.
Description
Are you working remotely and looking to maintain strong connections with your colleagues and partners? Over time, relying on emails and messaging apps can become disorganized, which is why centralized documents are essential. We offer an innovative solution designed to enhance team and group connectivity. You can easily establish virtual workspaces tailored for teams, projects, or committees, allowing you to manage discussions, share files, and schedule appointments seamlessly within those groups. Experience the basic version of Peakfactor for two weeks free of charge, after which you can opt for our flexible monthly subscription. Whether for an intranet, extranet, collaboration platform, or a digital organizational hub, the applications are plentiful. Peakfactor is designed to fit your specific needs, rather than forcing you to adapt to it. Enjoy efficient business software that boasts an intuitive user interface and an aesthetically pleasing design. Connect with network members, employees, partners, customers, or entire departments, all while streamlining your collaborative efforts. By utilizing this platform, you can enhance productivity and foster stronger relationships within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$195 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GREYHOUND
Country
Germany
Website
greyhound-software.com/kundenservice-software-crm
Vendor Details
Company Name
Peakfactor
Founded
2009
Country
Germany
Website
www.peakfactor.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Association Management
Chapter Management
No
Committee Management
No
Dues Management
No
Election Management
No
Email Marketing
Yes
Event Management
Yes
Financial Management
No
Fundraising Management
No
Jobs Board
No
Member Communities
Yes
Member Directory
Yes
Member Portal
Yes
Membership Management
Yes
Website Management
Yes