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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.

Description

Are you working remotely and looking to maintain strong connections with your colleagues and partners? Over time, relying on emails and messaging apps can become disorganized, which is why centralized documents are essential. We offer an innovative solution designed to enhance team and group connectivity. You can easily establish virtual workspaces tailored for teams, projects, or committees, allowing you to manage discussions, share files, and schedule appointments seamlessly within those groups. Experience the basic version of Peakfactor for two weeks free of charge, after which you can opt for our flexible monthly subscription. Whether for an intranet, extranet, collaboration platform, or a digital organizational hub, the applications are plentiful. Peakfactor is designed to fit your specific needs, rather than forcing you to adapt to it. Enjoy efficient business software that boasts an intuitive user interface and an aesthetically pleasing design. Connect with network members, employees, partners, customers, or entire departments, all while streamlining your collaborative efforts. By utilizing this platform, you can enhance productivity and foster stronger relationships within your organization.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$195 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GREYHOUND

Country

Germany

Website

greyhound-software.com/kundenservice-software-crm

Vendor Details

Company Name

Peakfactor

Founded

2009

Country

Germany

Website

www.peakfactor.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Association Management

Chapter Management No 
Committee Management No 
Dues Management No 
Election Management No 
Email Marketing Yes 
Event Management Yes 
Financial Management No 
Fundraising Management No 
Jobs Board No 
Member Communities Yes 
Member Directory Yes 
Member Portal Yes 
Membership Management Yes 
Website Management Yes 

Alternatives

Alternatives

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