Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.
Description
Meet colleagues, customers, and partners. Just one click allows you to have a private conversation. Nextcloud Talk keeps conversations private. Nextcloud Talk protects your communication better that other team collaboration platforms such as Microsoft Teams and Slack. Your data will stay on your servers. Nextcloud Talk is more secure than other encrypted communication technology by preventing metadata leakage. This allows you to keep complete control over communications. Nextcloud Talk was chosen by SCM as a secure, well-designed and easy to use messenger platform that could be hosted locally. Nextcloud GmbH's Professional Services project provided many features that SCM needed. Today, SCM's legal, financial, and PR experts can easily communicate and collaborate on business trips.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
No
Franz
No
Nextcloud
No
OpenClaw
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$6.6 per user per month
At 100 users
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GREYHOUND
Country
Germany
Website
greyhound-software.com/kundenservice-software-crm
Vendor Details
Company Name
Nextcloud
Founded
2016
Country
Germany
Website
nextcloud.com/talk/
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Employee Communication Tools
Activity / News Feed
No
Audio / Video Conferencing
No
Blogs
No
Chat / Messaging
No
Employee Directory
No
Event Calendar
No
File Sharing
No
Knowledge Management
No
Newsletter Management
No
Surveys & Feedback
No
Internal Communications
App Integration
No
Blogs
No
Chat/Messaging
No
Email Management
No
Employee Directory
No
Event Calendar
No
Newsletter Management
No
Photo Gallery
No
Social Sharing
No
Survey Management
No
Telephony
No
Video Chat
No
Voice Chat
No
Messaging
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Team Chat
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No