Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quick response times, instant access to accurate information, and a comprehensive view of all customer interactions and orders enable you to make informed decisions with confidence. This is how exceptional customer service thrives and contributes to your overall success. For this reason, we developed GREYHOUND to help you effortlessly manage crowded inboxes and address every customer requirement. Enhance communication not only among your team members but also with your clients, ensuring seamless interaction across various platforms without limitations and maintaining complete transparency. Whether it’s through a contact form, marketplace inquiries, or traditional methods like email, fax, phone, chat, or instant messaging, all communication related to your customers is consolidated on a centralized platform accessible to all team members based on their permissions. This allows for collaborative efforts from any location globally while ensuring that each employee remains informed about their colleagues’ activities without losing sight of their specific responsibilities. Ultimately, this fosters a cooperative and efficient work environment that serves both your team and your customers effectively.
Description
Deliver the appropriate message at the most opportune moment. By facilitating easier connections for your customers, you ultimately streamline their experience with your business. Our comprehensive messaging platform is tailored to enhance engagement levels significantly. A striking 80% of customers express a preference for interacting with businesses via text messaging. LocalMessages boasts impressive engagement capabilities, enabling customers to reach out to you at their convenience. This flexibility allows you to address customer queries more promptly, thereby increasing your chances of securing additional business. Remarkably, 9 out of 10 text messages are read within just three minutes, positioning it as the fastest and most efficient method for customer interaction. LocalMessages comes equipped with a variety of features, including customizable templates, call tracking, and in-depth analytics, ensuring your business has the tools it needs for effective communication. Never overlook a customer message again; SMS empowers you to respond swiftly to inquiries. Boost your revenue by minimizing the chances of losing clients through appointment confirmations and timely reminders. Ultimately, this proactive approach in customer communication can transform your business interactions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GREYHOUND
Country
Germany
Website
greyhound-software.com/kundenservice-software-crm
Vendor Details
Company Name
OneLocal
Founded
2013
Country
Canada
Website
info.onelocal.com/referralmagic
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Conversational Marketing
Appointment Scheduling
No
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
No
Multi-Channel Communication
No
Product Recommendations
No
Video Chat
No