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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

GPTBots provides businesses with powerful AI-driven tools that optimize customer support, lead generation, enterprise search, and data analysis. Using its no-code platform, enterprises can build and deploy AI agents quickly and efficiently, cutting down on operational costs and boosting overall productivity. The platform helps organizations automate 90% of customer inquiries, ensuring 24/7 seamless service. It also streamlines lead generation, syncing data with CRMs, and provides businesses with real-time insights to drive smarter decision-making. GPTBots is particularly beneficial for enterprises looking to integrate AI into their workflows without requiring technical expertise. The platform’s focus on customization and scalability makes it ideal for businesses of all sizes looking to future-proof their operations.

Description

SearchUnify is an enterprise Agentic AI platform built to transform customer support through autonomous, intelligent operations. Powered by SearchUnifyFRAG™ (Federated Retrieval Augmented Generation), the SCORE framework, and Agentic RAG, the platform unifies siloed enterprise data to deliver contextually accurate, real-time responses across the support lifecycle. Its core product suite includes Cognitive Search for AI-powered retrieval across fragmented knowledge sources, SearchUnifyGPT™ for cited generative AI answers across every support touchpoint, SUVA (Virtual Assistant) for autonomous multi-turn query resolution, Knowbler for knowledge creation and management, and Agent Helper for real-time AI assistance during case resolution. The Agentic AI Suite deploys eight purpose-built agents across the support lifecycle. The AI Support Agent handles end-to-end self-service case resolution. The AI SupportPlus Agent autonomously resolves CRM tickets, initiates clarification loops when context is missing, and hands off complex cases with full context. The AI Classification Agent manages real-time case tagging and routing. The AI Escalation Manager predicts and mitigates escalation risk. The AI Knowledge Agent automates knowledge creation and identifies content gaps. The AI Competency Agent resolves complex L2 technical workflows autonomously. The AI Agent Partner provides in-the-moment guidance to support teams. The AI Case Quality Auditor evaluates 100% of closed cases for continuous improvement. The platform supports BYOLLM, Model Context Protocol (MCP), and a governance layer with role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2. It integrates with 100+ enterprise platforms including Salesforce, Zendesk, and ServiceNow.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Slack Yes 
Adobe Experience Manager No 
ClickUp Yes 
Contentful No 
Discourse No 
HubSpot CRM Yes 
Jira No 
Khoros No 
Microsoft SharePoint No 
Microsoft Teams No 
Salesforce Agentforce No 
ServiceNow No 
Skilljar No 
Vimeo No 
WhatsApp Yes 
Wistia No 
YouTube No 
Zapier Yes 
Zoho CRM Yes 

Integrations

Salesforce Yes 
Slack Yes 
Adobe Experience Manager Yes 
ClickUp No 
Contentful Yes 
Discourse Yes 
HubSpot CRM No 
Jira Yes 
Khoros Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Salesforce Agentforce Yes 
ServiceNow Yes 
Skilljar Yes 
Vimeo Yes 
WhatsApp No 
Wistia Yes 
YouTube Yes 
Zapier No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

GPTBots

Country

Hong Kong

Website

www.gptbots.ai/

Vendor Details

Company Name

SearchUnify

Founded

2008

Country

India

Website

www.searchunify.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Enterprise Search

AI / Machine Learning No 
Faceted Search / Filtering No 
Full Text Search No 
Fuzzy Search No 
Indexing No 
Text Analytics No 
eDiscovery No 

Product Features

Enterprise Search

AI / Machine Learning Yes 
Faceted Search / Filtering Yes 
Full Text Search Yes 
Fuzzy Search Yes 
Indexing Yes 
Text Analytics Yes 
eDiscovery Yes 

Alternatives

Alternatives

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