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Average Ratings 0 Ratings
Description
GPT-5.4 is a next-generation AI model created by OpenAI to assist professionals with advanced knowledge work and software development tasks. It brings together major improvements in reasoning, coding, and automated workflows to deliver more capable and reliable results. The model can analyze large datasets, generate detailed reports, create presentations, and assist with spreadsheet modeling. GPT-5.4 also supports complex coding tasks and can help developers build, test, and debug software more efficiently. One of its key advancements is the ability to use tools and interact with software environments to complete multi-step processes. The model supports very large context windows, allowing it to analyze long documents and maintain context across extended conversations. GPT-5.4 also improves web research capabilities by searching and synthesizing information from multiple sources more effectively. Enhanced accuracy reduces hallucinations and helps produce more reliable responses for professional use. The model is available through ChatGPT, developer APIs, and coding environments such as Codex. By combining reasoning, tool usage, and large-scale context understanding, GPT-5.4 enables users to automate complex workflows and produce high-quality outputs.
Description
Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
C++
Yes
CSS
Yes
ChatGPT Atlas
Yes
ChatGPT Go
Yes
ChatGPT for Clinicians
Yes
Codex CLI
Yes
Doraverse
Yes
GPT‑5.4‑Cyber
Yes
Hermes Agent
Yes
Kimi K2 Thinking
Yes
Integrations
C++
No
CSS
No
ChatGPT Atlas
No
ChatGPT Go
No
ChatGPT for Clinicians
No
Codex CLI
No
Doraverse
No
GPT‑5.4‑Cyber
No
Hermes Agent
No
Kimi K2 Thinking
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
OpenAI
Founded
2015
Country
United States
Website
openai.com
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/agentforce/koa/