Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Government Made Simple - For citizens, staff, and elected officials. GOGov is used daily by millions of citizens in more than 200+ local governments. It includes solutions for Citizen Requests and Citizen Notifications as well as Online Permitting. Visit GOGovApps.com for more information.
Description
The OneVu solution from IEG4 offers a comprehensive digital interface for council services, enhancing customer interactions by addressing their queries rather than merely displaying data. This innovative platform has led to a remarkable reduction in phone inquiries by as much as 50% in various councils. OneVu empowers users to find personalized solutions to frequently asked questions while also allowing them to submit and monitor the status of over 300 different services across the council. With a significant portion of calls, over 30%, stemming from customers checking on progress or following up on issues, OneVu effectively mitigates this by providing progress tracking on every online form. From the outset, users can access a library of more than 250 forms, ensuring a swift implementation, and with the addition of eDesigner, customization options are readily available. Furthermore, OneVu features an advanced workflow engine that supports multi-stage processes, enabling citizens to track their applications and services directly through their OneVu account, thereby enhancing the overall user experience. This seamless integration of services not only streamlines processes but also fosters greater transparency and engagement between councils and their constituents.
API Access
Has API
No
API Access
Has API
No
Integrations
ArcGIS
No
Pricing Details
Simple population-based pricing.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
GOGov
Country
United States
Website
www.gogovapps.com
Vendor Details
Company Name
IEG4
Founded
2006
Country
United Kingdom
Website
www.ieg4.com/onevu
Product Features
Code Enforcement
Case Management
Yes
Code Maintenance
Yes
Document Management
Yes
Fee Maintenance
Yes
GIS
Yes
Inspection Management
Yes
Letter Generation
Yes
Photo Management
Yes
Planning & Zoning
Yes
Violation History
Yes
Weed Abatement Control
Yes
Government
Budgeting & Forecasting
No
Code Enforcement
Yes
Compliance Management
Yes
Fixed Asset Management
No
Inventory Management
Yes
License Issuance
Yes
Permit Issuance
Yes
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Municipal
Animal Licensing
Yes
Code Enforcement
Yes
Fund Accounting
No
Inventory Management
Yes
License Issuance
Yes
Parking Management
No
Permit Issuance
Yes
Planning & Zoning
No
Property Database
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
Yes
Permit
Automated Routing
Yes
Building Permits
Yes
Business License
Yes
Code Enforcement
Yes
Customer Portal
Yes
Expiration Date Tracking
Yes
Inspection Management
Yes
Mobile Access
Yes
Online Applications
Yes
Online Payments
Yes
Parking Permits
Yes
Renewal Management
Yes