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Description
Essential modules are required daily for effective reception operations by both you and your staff. These features include the swift import of inquiries from various platforms, aesthetically pleasing HTML forms for inquiries, and text modules that are created and updated once for both the hotel and its surrounding area, ensuring that all computers access the same information. Additionally, there is automatic documentation of all guest correspondence and various other functionalities. The full version incorporates a range of modules at no extra cost, such as a reservation assistant, HTML correspondence, an A-Z guest information system, a GMS mail scanner, and document management solutions. Our dedicated team is available 24/7 throughout the year, ready to respond promptly to ensure seamless operations for our clients. Upon checking in, guests currently need to manually complete a registration form detailing their personal information, which not only creates inconvenience for them but also adds to the workload for reception staff. This redundant process can lead to delays, detracting from the overall guest experience.
Description
Manage all booking requests and guest interactions 24/7 with our multilingual AI assistant. Effortlessly engage with guests via popular messaging platforms such as WhatsApp through our advanced AI communication tools. Streamline and automate operational tasks with our AI-based management system, boosting both productivity and response efficiency. Utilize real-time analytics to tailor guest experiences on-the-fly, powered by AI recommendations for immediate service improvements. Equip your hotel staff with innovative solutions that address contemporary challenges and meet guest expectations. Simplify every facet of the guest journey with our AI-enhanced offerings, from the moment of booking to after they check out. Our smart solutions enable hotels to efficiently handle reservations, improve guest experiences, and foster enduring relationships through customized communication and services. With rapid processing of requests and concerns, our AI significantly elevates guest satisfaction levels. Additionally, this technology allows for continuous improvement in service delivery, ensuring that every guest feels valued and cared for.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook Messenger
No
Instagram
No
Telegram
No
WhatsApp
No
Integrations
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
WhatsApp
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GMS Hutter
Founded
2010
Country
Austria
Website
www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568
Vendor Details
Company Name
Inntelo AI
Founded
2024
Country
United Kingdom
Website
www.inntelo.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
