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Description
Essential modules are required daily for effective reception operations by both you and your staff. These features include the swift import of inquiries from various platforms, aesthetically pleasing HTML forms for inquiries, and text modules that are created and updated once for both the hotel and its surrounding area, ensuring that all computers access the same information. Additionally, there is automatic documentation of all guest correspondence and various other functionalities. The full version incorporates a range of modules at no extra cost, such as a reservation assistant, HTML correspondence, an A-Z guest information system, a GMS mail scanner, and document management solutions. Our dedicated team is available 24/7 throughout the year, ready to respond promptly to ensure seamless operations for our clients. Upon checking in, guests currently need to manually complete a registration form detailing their personal information, which not only creates inconvenience for them but also adds to the workload for reception staff. This redundant process can lead to delays, detracting from the overall guest experience.
Description
Identify a new generation of luxury patrons who are youthful, middle-aged, or semi-retired, adept with technology, and equipped with smartphones and mobile tablets. In today’s fast-paced digital landscape, these consumers expect unparalleled convenience, a variety of choices, and flexible controls right at their fingertips. Over 80 percent of hotel visitors now travel equipped with mobile devices, including smartphones and tablets. To elevate your hotel’s hospitality and services, consider connecting to the mobile devices and smartwatches of your loyal clientele through a Branded Mobile App available on widely-used platforms like Apple iOS and Google Android. This app can be custom-designed to cater to the needs of your discerning guests, offering enhanced privacy, improved accuracy, and convenience for service requests. By streamlining these processes, you can minimize bottlenecks and waiting times for hotel services, allowing your staff to be more available to assist other guests in need. This not only boosts the overall operational efficiency of your hotel but also significantly enhances guest satisfaction, creating an experience that resonates and encourages repeat visits. Investing in such technology can pave the way for a more personalized and responsive service model that meets the expectations of modern travelers.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GMS Hutter
Founded
2010
Country
Austria
Website
www.gms.info/hotellerie/gms-hotel-felix/gms-hotel-felix---zusatzmodule-p1568
Vendor Details
Company Name
Generous App
Founded
2012
Website
www.generousapp.com/room-service-app
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
