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support

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Description

GLM-5 is a next-generation open-source foundation model from Z.ai designed to push the boundaries of agentic engineering and complex task execution. Compared to earlier versions, it significantly expands parameter count and training data, while introducing DeepSeek Sparse Attention to optimize inference efficiency. The model leverages a novel asynchronous reinforcement learning framework called slime, which enhances training throughput and enables more effective post-training alignment. GLM-5 delivers leading performance among open-source models in reasoning, coding, and general agent benchmarks, with strong results on SWE-bench, BrowseComp, and Vending Bench 2. Its ability to manage long-horizon simulations highlights advanced planning, resource allocation, and operational decision-making skills. Beyond benchmark performance, GLM-5 supports real-world productivity by generating fully formatted documents such as .docx, .pdf, and .xlsx files. It integrates with coding agents like Claude Code and OpenClaw, enabling cross-application automation and collaborative agent workflows. Developers can access GLM-5 via Z.ai’s API, deploy it locally with frameworks like vLLM or SGLang, or use it through an interactive GUI environment. The model is released under the MIT License, encouraging broad experimentation and adoption. Overall, GLM-5 represents a major step toward practical, work-oriented AI systems that move beyond chat into full task execution.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

APIFree Yes 
Cheaper Inference Yes 
Cherry Studio Yes 
Claude Code Yes 
Claw Code Yes 
Dessix Yes 
GLM Coding Plan Yes 
GLM-5-Turbo Yes 
NVIDIA Nemotron No 
Ollama Yes 
OpenClaw Yes 
Qoder Yes 
Roo Code Yes 
Salesforce No 
Salesforce Agentforce No 
Shiori Yes 
Sup AI Yes 
Tabbit Browser Yes 
Yonoo Yes 
Zo Computer Yes 

Integrations

APIFree No 
Cheaper Inference No 
Cherry Studio No 
Claude Code No 
Claw Code No 
Dessix No 
GLM Coding Plan No 
GLM-5-Turbo No 
NVIDIA Nemotron Yes 
Ollama No 
OpenClaw No 
Qoder No 
Roo Code No 
Salesforce Yes 
Salesforce Agentforce Yes 
Shiori No 
Sup AI No 
Tabbit Browser No 
Yonoo No 
Zo Computer No 

Pricing Details

Free
Open source
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Z.ai

Founded

2023

Country

China

Website

z.ai/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

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