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Description

GLM-4.6 builds upon the foundations laid by its predecessor, showcasing enhanced reasoning, coding, and agent capabilities, resulting in notable advancements in inferential accuracy, improved tool usage during reasoning tasks, and a more seamless integration within agent frameworks. In comprehensive benchmark evaluations that assess reasoning, coding, and agent performance, GLM-4.6 surpasses GLM-4.5 and competes robustly against other models like DeepSeek-V3.2-Exp and Claude Sonnet 4, although it still lags behind Claude Sonnet 4.5 in terms of coding capabilities. Furthermore, when subjected to practical tests utilizing an extensive “CC-Bench” suite that includes tasks in front-end development, tool creation, data analysis, and algorithmic challenges, GLM-4.6 outperforms GLM-4.5 while nearing parity with Claude Sonnet 4, achieving victory in approximately 48.6% of direct comparisons and demonstrating around 15% improved token efficiency. This latest model is accessible through the Z.ai API, providing developers the flexibility to implement it as either an LLM backend or as the core of an agent within the platform's API ecosystem. In addition, its advancements could significantly enhance productivity in various application domains, making it an attractive option for developers looking to leverage cutting-edge AI technology.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cheaper Inference Yes 
Claude Code Yes 
Cline Yes 
GLM Coding Plan Yes 
Kilo Code Yes 
NVIDIA Nemotron No 
Okara Yes 
OpenClaw Yes 
OpenRouter Yes 
PrivatClaw Yes 
Roo Code Yes 
Salesforce No 
Salesforce Agentforce No 
Shiori Yes 
Sup AI Yes 

Integrations

Cheaper Inference No 
Claude Code No 
Cline No 
GLM Coding Plan No 
Kilo Code No 
NVIDIA Nemotron Yes 
Okara No 
OpenClaw No 
OpenRouter No 
PrivatClaw No 
Roo Code No 
Salesforce Yes 
Salesforce Agentforce Yes 
Shiori No 
Sup AI No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Z.ai

Founded

2023

Country

China

Website

z.ai/blog/glm-4.6

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Product Features

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