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Average Ratings 0 Ratings

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ease
features
design
support

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Description

GIEOM's Ops Central serves as an advanced solution for business process observability, aiming to achieve Total Optimization of Process & Systems (TOPS) within organizations. This innovative platform visualizes business processes along with their interdependencies involving personnel, systems, and external partners, while delivering comprehensive metrics that evaluate process performance against established Key Performance Indicators (KPIs). By leveraging Ops Central, businesses can derive actionable insights that help in forecasting, averting, and addressing challenges and bottlenecks in their processes. The solution enhances process discovery through a combination of automated techniques, compatibility with BPMN standards, and the option for manual creation of process diagrams. It consolidates KPIs related to process effectiveness from various underlying systems, showcasing them alongside process activities to facilitate ongoing monitoring. Additionally, its analytics capabilities empower organizations to quantify, compare, and pinpoint areas ripe for improvement, while collaborative tools promote the ongoing refinement and enhancement of processes. Furthermore, the platform includes robust issue management features that enable the tracking of losses associated with process inefficiencies, thereby fostering a culture of continuous improvement and operational excellence. Ultimately, Ops Central positions organizations to not only enhance their current processes but also to strategically navigate future challenges.

Description

EPM, BPI, BPMS, BPMN, and RPA—all seamlessly integrated within a single platform. With SA Process Manager, organizations can effectively map, enhance, and automate their processes, ensuring that execution aligns with strategic objectives. This tool empowers businesses to advance through the use of intelligence, automation, and robotic capabilities. Tailored around the nine domains of the Business Process Management (BPM) discipline as outlined by ABPMP's BPM CBOK, SA Process Manager focuses on elevating organizational performance by automating processes, which fosters superior business oversight and facilitates measurement and control throughout execution. By significantly reducing implementation times, it boosts productivity while clearly identifying responsible personnel, departments, and managers for each phase of a process. Action semaphores provide the ability to manage and respond to each evaluated process efficiently, with data for key performance indicators collected automatically to inform decision-making and drive continuous improvement. This comprehensive approach ensures that businesses can adapt to changing demands while maintaining high standards of operational excellence.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

GIEOM

Founded

2012

Country

India

Website

www.gieom.com/products/ops-central/

Vendor Details

Company Name

Interact Solutions

Founded

1999

Country

Brazil

Website

www.interactsolutions.com/produto/sa-process-manager/

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

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