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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Digital Blueprint serves as a comprehensive repository for the processes and Standard Operating Procedures that unify your workforce, partners, clients, and suppliers. In the absence of this clarity, information tends to be scattered across various documents, platforms, and personnel, leading to challenges in change management, delaying the incorporation of new processes and systems, and amplifying the likelihood of errors. This disorganization ultimately detracts from the experience for both users and the customers they aim to support. By meticulously documenting both manual tasks and system functions in a visually intuitive manner, businesses can enhance efficiency and minimize errors. Furthermore, the Ops Analyzer tool empowers businesses to assess the potential impacts of modifications in one operational component on others, fostering a more cohesive business environment. This interconnected approach not only streamlines processes but also enhances overall organizational agility.

Description

Utilize ProcedureFlow, a cloud-based knowledge management platform, to convert intricate company operational data and processes into captivating visual maps. By leveraging ProcedureFlow, lengthy 200-page company manuals can be seamlessly transformed into user-friendly management tools, significantly reducing training and mentoring durations while enabling employees to achieve expertise more swiftly. This innovative approach enhances comprehension and retention of crucial information, ultimately fostering a more knowledgeable workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

QEval No 

Integrations

QEval Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

GIEOM

Founded

2012

Country

India

Website

www.gieom.com/digital-blueprint/

Vendor Details

Company Name

ProcedureFlow

Founded

2015

Country

Canada

Website

procedureflow.com

Product Features

Policy Management

Approval Process Control No 
Attestation No 
Audit Trails No 
Policy Creation No 
Policy Library No 
Policy Metadata Management No 
Policy Training No 
Reporting / Analytics No 
Version Control No 
Workflow Management No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting Yes 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management Yes 
Self Service Portal No 

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