Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Digital Blueprint serves as a comprehensive repository for the processes and Standard Operating Procedures that unify your workforce, partners, clients, and suppliers. In the absence of this clarity, information tends to be scattered across various documents, platforms, and personnel, leading to challenges in change management, delaying the incorporation of new processes and systems, and amplifying the likelihood of errors. This disorganization ultimately detracts from the experience for both users and the customers they aim to support. By meticulously documenting both manual tasks and system functions in a visually intuitive manner, businesses can enhance efficiency and minimize errors. Furthermore, the Ops Analyzer tool empowers businesses to assess the potential impacts of modifications in one operational component on others, fostering a more cohesive business environment. This interconnected approach not only streamlines processes but also enhances overall organizational agility.
Description
Utilize ProcedureFlow, a cloud-based knowledge management platform, to convert intricate company operational data and processes into captivating visual maps. By leveraging ProcedureFlow, lengthy 200-page company manuals can be seamlessly transformed into user-friendly management tools, significantly reducing training and mentoring durations while enabling employees to achieve expertise more swiftly. This innovative approach enhances comprehension and retention of crucial information, ultimately fostering a more knowledgeable workforce.
API Access
Has API
No
API Access
Has API
No
Integrations
QEval
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GIEOM
Founded
2012
Country
India
Website
www.gieom.com/digital-blueprint/
Vendor Details
Company Name
ProcedureFlow
Founded
2015
Country
Canada
Website
procedureflow.com
Product Features
Policy Management
Approval Process Control
No
Attestation
No
Audit Trails
No
Policy Creation
No
Policy Library
No
Policy Metadata Management
No
Policy Training
No
Reporting / Analytics
No
Version Control
No
Workflow Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
No
Call Scripting
Yes
Campaign Management
No
Database
No
Escalation Management
No
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
No
Outbound Call Center
No
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
Yes
Self Service Portal
No