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Description
With years of expertise and the latest technologies at your disposal, you can access the most comprehensive data collection under optimal conditions for your projects, such as exploring new target markets or enhancing your current online visibility. Our specialized hotel and room type mapping services significantly minimize booking errors and complaints stemming from inaccurate hotel information, particularly when dealing with vast amounts of data from various suppliers, while also ensuring that hotel offerings remain free of duplicates. By integrating advanced technology with a team of skilled data professionals and writers, we provide top-notch hotel content in up to 25 languages, enabling you to trust in persuasive hotel descriptions for your offers and landing pages. We cater to every need with the perfect solution in the desired format, whether it’s updating hotel images instantly or distributing travel offers live to numerous OTAs and travel agencies simultaneously. This comprehensive approach ensures that your business remains competitive and well-represented in the bustling travel marketplace.
Description
Hotel Speaker is a comprehensive review management system that integrates both artificial intelligence and human expertise, enabling hotel managers to efficiently address guest feedback across various platforms with speed, consistency, and genuine engagement.
Utilizing sophisticated natural language processing alongside skilled native writers proficient in multiple languages, Hotel Speaker crafts personalized responses that reflect the distinctive character of each property. The platform's commitment to “Extreme Personalization” guarantees that every reply adheres to the brand's guidelines and maintains its unique tone.
In addition to enhancing reputation management, the crafted replies serve as a valuable marketing asset, highlighting the property's strengths at a pivotal moment when potential guests are deciding where to book.
The system streamlines the review process by scanning multiple review sites, generating tailored responses, and automating the publishing of replies once they receive approval, while allowing managers to maintain editorial oversight and monitor performance metrics through a user-friendly dashboard.
With its rapid response capabilities and support for multiple languages, Hotel Speaker not only fosters stronger guest relationships but also safeguards the brand's voice, ultimately leading to increased bookings and enhanced customer loyalty. This innovative solution is essential for any hotel looking to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agoda
Yes
Amadeus Digital Care Record
Yes
Booking.com
Yes
Check24-7.in
Yes
Ctrip
Yes
Expedia
Yes
Google Cloud Platform
Yes
Hotels.com
Yes
KAYAK
Yes
Locomote
Yes
Integrations
Agoda
No
Amadeus Digital Care Record
No
Booking.com
No
Check24-7.in
No
Ctrip
No
Expedia
No
Google Cloud Platform
No
Hotels.com
No
KAYAK
No
Locomote
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
GIATA
Founded
1996
Country
Germany
Website
www.giata.com
Vendor Details
Company Name
Hotel Speaker
Founded
2018
Country
France
Website
hotelspeaker.com
Product Features
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
