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Description
With the benefit of dedicated training and coaching sessions, you will not only have the opportunity to learn according to your own pace and priorities, but you will also utilize more than 85% of the functions available in GEM-CAR. We pride ourselves on being the pioneering software company that consolidates SMS, Customer Relationship Management (CRM), digital marketing, electronic time tracking, repair funding, and digital inspection all within one platform. This innovative strategy and comprehensive software solution empower our clients to save valuable time, boost their sales, and enhance their operational efficiency. By adopting our tools, businesses can effortlessly integrate various essential services, ultimately leading to greater productivity and success.
Description
RAMP allows you to manage job cards, estimates and digital vehicle inspections (DVI), as well as payments, inventories, accounts, technicians and employees.
Core Processes
Employee Management:
1.1 Workshop employee profiles & permissions
Productivity Tracking
Customer Registration:
2.1 Service Bookings & Enquiries
2.2 Service Follow-Ups and Alerts
Job Card Management
Digital Vehicle Inspection (DVI).
3.2 Estimation & Progress Tracking
3.3 Technician Allocation and Store Management
Billing, Invoicing and Payments
Customer Management:
Service Bookings & Enquiries
Service Follow-Ups and Alerts
Vehicle Service History and Customer Communication
Store Management:
Inventory Tracking & Vendor Management
Purchase Management & Business Analytics
Accounts Management:
Billing, Invoicing and Payments
Daybook & Expense Management
Estimation Management:
Service Estimates & Insurance Claim Estimation
Vehicle Document Management
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$16/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
GEM-CAR
Founded
2001
Country
Canada
Website
www.gem-car.com
Vendor Details
Company Name
Shanrohi Technology Pvt Ltd
Founded
2017
Country
India
Website
www.rampglobal.com
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Product Features
Auto Body
Accounting Management
Yes
Billing & Invoicing
Yes
Customer Database
Yes
Inventory Control
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Payroll Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Service History
Yes
VIN Decoder
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes