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Description

Our Customer Relationship Management (CRM) system is designed to meet all your business requirements effectively. With extensive customization capabilities, it enables you to harness the full potential of our CRM solution efficiently. Featuring a user-friendly interface, it promotes a unified experience that can be mastered within just one day. Additionally, our knowledge base provides resources to help you get up and running with the CRM even quicker. You will have a clear overview of all your activities through the Calendar module, complete with their current statuses. Resources such as Projects, Offers, Invoices, Products, and Price lists are readily available for your use. Enhance communication with clients and within your organization by utilizing our ticketing system. Furthermore, our chat widget can be implemented across various websites, allowing you to set triggers, active times, and assign agents effectively. Monitor visitor statistics on your websites, enabling your agents to assist visitors directly via the CRM. The comprehensive reporting module allows for easy generation of CRM reports, which you can conveniently send via email with just a single click. With such features, your business operations can be more streamlined and efficient than ever before.

Description

Tour Manager streamlines your scheduling needs by offering an efficient way to oversee all your reservations from a single calendar. It features an Online Booking Solution that can be embedded on your website, as well as utilized by Visitor Information Centres and agents. By seamlessly integrating with top accounting systems, Tour Manager simplifies the tracking of your daily sales. Additionally, its Advanced Reporting suite empowers you to create customized reports and gather the specific statistics that matter to you. With a unique direct connection to Bookeasy, Tour Manager enables your offerings to be reserved by as many as 170 Visitor Information Centres across Australia, along with the capability to establish your own agent network. For any inquiries or assistance, our approachable support team is readily available via phone or email, ensuring you maximize the benefits of using Tour Manager. Proudly recognized as Australia’s longest-running and leading Tour Management System, Tour Manager continues to set the standard in the industry. This commitment to excellence makes it an invaluable tool for any tour operator looking to enhance their business operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$24.76 per user per month
Free Trial No 
Free Version No 

Pricing Details

$69 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DESHODES

Founded

2012

Country

Serbia

Website

gcors.com

Vendor Details

Company Name

Tour Manager

Founded

2011

Country

Australia

Website

tourmanager.com.au

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management No 
Territory Management Yes 

Product Features

Tour Operator

Accommodation Booking No 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages No 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management No 
Website Management No 

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