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Average Ratings 0 Ratings

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features
design
support

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Description

G2 AI Custom Research offers a tailored B2B buyer-research service that integrates AI-driven voice interviews with G2's extensive buyer data and insights from human researchers. Each project is meticulously tailored to address a client’s specific research inquiries, target demographics, and expected outcomes, with the ability to source participants from its buyer community, the client's own customers, or through recruiting partnerships. Companies utilize this service to gain insights into how buyers assess software, evaluate messaging and positioning, investigate market trends, compare views on competitors, and comprehend the factors influencing purchasing decisions. Common deliverables consist of a detailed narrative report, strategic recommendations, direct buyer feedback, insights into messaging, developed personas, and materials for presentations; furthermore, clients can request additional assets and set up ongoing research initiatives as needed. This comprehensive approach enables organizations to make data-driven decisions that align closely with their market strategies.

Description

TheySaid is an AI-powered customer research and usability testing platform designed to help product teams validate ideas, evaluate designs, and understand user experiences. The software provides AI-moderated usability tests, conversational surveys, customer interviews, feedback forms, and polls within a unified research workspace. Its synthetic testing capabilities use AI-generated participants trained on more than 100,000 hours of real usability sessions and customized with customer information such as surveys, support tickets, and CRM records. Organizations can also conduct studies with existing customers, recruited participants, or third-party research panels to collect feedback from real users. AI moderators guide participants through tasks, ask contextual follow-up questions, and capture screen recordings, voice responses, and interaction data. Automated analysis identifies recurring usability issues, customer frustrations, behavioral patterns, and opportunities to improve product experiences. TheySaid provides integrations with Claude, Cursor, Replit, Lovable, Jira, Linear, ClickUp, and other development tools to support testing directly within product workflows. Its Model Context Protocol integration enables AI coding assistants to initiate tests, retrieve findings, and generate recommended changes without switching applications. Additional features include multilingual testing in more than 70 languages, participant screening, automated reporting, video highlights, customizable audiences, and continuous product experience monitoring.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

G2 Yes 
HubSpot CRM No 
Salesforce No 
Slack No 
Zendesk No 

Integrations

G2 No 
HubSpot CRM Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 

Pricing Details

$25k+/project
Custom research starts at $25,000 per project. Final pricing depends on respondent type and number, scope, and add-ons.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

G2.com

Founded

2012

Country

United States

Website

sell.g2.com/g2-ai-custom-research

Vendor Details

Company Name

TheySaid

Country

United States

Website

www.theysaid.io

Product Features

Market Research

Benchmarking No 
Compensation Management No 
Data Management No 
Email / Online No 
Face-to-Face No 
Panel Management No 
Paper-Based No 
Phone-Based No 
Sample Management No 
Statistical Analysis No 
Survey Management No 

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

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