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Average Ratings 2 Ratings

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support

Description

Fynzo's innovative business management software is set to revolutionize your operational processes and enhance your customer service delivery. We proudly present our intuitive software solutions designed to streamline your workflow effectively. Fynzo's online survey tools empower you to gain valuable insights by crafting and distributing customized surveys to your desired audience. Thanks to Fynzo’s pre-designed templates, convenient accessibility, and collaborative features, creating and sharing surveys has never been simpler! You can generate, distribute, and analyze survey data across various platforms at any time and from any location. With Fynzo's easy-to-use offline data collection functionality, you can gather responses and monitor them in real time. Share your online surveys with your target demographic by embedding them on websites, promoting them through social media, sending invitations via email or SMS, or connecting through QR codes. By leveraging these tools, you will be equipped to engage with your audience more effectively. This approach not only enhances response rates but also fosters a deeper understanding of customer needs and preferences.

Description

Simplesat is a fun and easy way for customers to provide feedback on their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). ConnectWise and Zendesk, Autotask Salesforce, Freshdesk HubSpot, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Zendesk, Autotask, Salesforce, Freshdesk and HubSpot allow you to collect customer satisfaction directly. You can also add the customer survey to your email signature and send it directly from Simplesat. All of your feedback is stored in one place, making it easy for you to analyze and take action.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Accelo No 
Autotask PSA No 
Datto RMM No 
Exclaimer No 
Freshdesk No 
Gmail No 
Kayako No 
Kustomer No 
Maileon No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
RangerMSP No 
Replyify No 
Strategy Overview No 
Syncro No 
Zapier No 
ZenMaid Software No 
Zendesk No 
Zendesk Explore No 
Zoho Desk No 

Integrations

Accelo Yes 
Autotask PSA Yes 
Datto RMM Yes 
Exclaimer Yes 
Freshdesk Yes 
Gmail Yes 
Kayako Yes 
Kustomer Yes 
Maileon Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
RangerMSP Yes 
Replyify Yes 
Strategy Overview Yes 
Syncro Yes 
Zapier Yes 
ZenMaid Software Yes 
Zendesk Yes 
Zendesk Explore Yes 
Zoho Desk Yes 

Pricing Details

$10.00/month/user
Free Trial No 
Free Version No 

Pricing Details

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fynzo Feedback

Founded

2018

Country

India

Website

www.fynzo.com

Vendor Details

Company Name

Pronto Holdings

Founded

2016

Country

United States

Website

www.simplesat.io

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Product Features

Customer Feedback

Alerts / Notifications No 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys No 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring No 
Feedback Collection Yes 
Survey Management Yes 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

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