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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Fynd, we develop flexible technological frameworks tailored to enhance your omnichannel strategies and revolutionize your retail operations. As a versatile technology enterprise, Fynd focuses on retail technology solutions that prioritize exceptional customer interactions. The company presents a cohesive and adaptable commerce platform featuring offerings like Fynd Store OS for efficient retail management, Fynd Storefront for creating online shopping sites, and Fynd Commerce APIs for effortless integrations. Moreover, Fynd delivers AI-driven tools for managing digital assets and offers captivating augmented reality experiences. By merging all sales channels and inventory locations, you can achieve seamless commerce and elevate your business capabilities. Streamline the management of retail operations, increase store revenue, empower your staff, and improve customer engagement in-store, all within a single application that meets diverse retail needs. This comprehensive approach not only simplifies processes but also positions your business for future growth in an ever-evolving marketplace.

Description

With our mobile clienteling solution, retail associates can engage with customers while they are in-store, seamlessly transition to online sales, and earn additional commissions. This results in a more tailored shopping experience for customers, while retailers benefit from improved online conversion rates, higher average order values, and reduced return rates. Salesfloor stands out as an award-winning platform that integrates clienteling, virtual selling, and mobile point-of-sale capabilities. Retail associates leverage Salesfloor to provide personalized and convenient interactions for customers through various channels, including live chat, video calls, emails, and SMS. Customers can reach out to a nearby store associate in real-time using these methods, as well as through appointment requests for virtual or in-person consultations. Associates can facilitate sales across multiple platforms, ensuring that each sale is properly credited to the corresponding associate or store. By empowering associates to cater to customers in a personalized manner across all channels, retailers can cultivate deeper and more meaningful customer relationships that enhance loyalty and satisfaction. This innovative approach not only boosts sales but also enriches the overall customer experience.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Canopy No 
ChannelAdvisor No 
Oracle Cloud Infrastructure No 
PixelBin Yes 
Radial No 
SAP Cloud Platform No 
SAP Customer Data Cloud No 
Salesforce Agentforce Commerce No 
SendGrid No 
Shopify No 
Stylitics No 
Twilio No 
Workspace ONE No 
Zebra SmartCount No 

Integrations

Canopy Yes 
ChannelAdvisor Yes 
Oracle Cloud Infrastructure Yes 
PixelBin No 
Radial Yes 
SAP Cloud Platform Yes 
SAP Customer Data Cloud Yes 
Salesforce Agentforce Commerce Yes 
SendGrid Yes 
Shopify Yes 
Stylitics Yes 
Twilio Yes 
Workspace ONE Yes 
Zebra SmartCount Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fynd

Founded

2012

Country

India

Website

www.fynd.com

Vendor Details

Company Name

Salesfloor

Founded

2013

Country

United States

Website

salesfloor.net

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

PIM

Content Syndication No 
Data Modeling No 
Data Quality Control No 
Digital Asset Management No 
Documentation Management No 
Master Record Management No 
Version Control No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard Yes 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing Yes 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order No 
Merchandise Management No 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management No 
Reporting/Analytics Yes 
Returns Management No 
eCommerce No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management Yes 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management Yes 
Performance Management No 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

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