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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

At Fynd, we develop flexible technological frameworks tailored to enhance your omnichannel strategies and revolutionize your retail operations. As a versatile technology enterprise, Fynd focuses on retail technology solutions that prioritize exceptional customer interactions. The company presents a cohesive and adaptable commerce platform featuring offerings like Fynd Store OS for efficient retail management, Fynd Storefront for creating online shopping sites, and Fynd Commerce APIs for effortless integrations. Moreover, Fynd delivers AI-driven tools for managing digital assets and offers captivating augmented reality experiences. By merging all sales channels and inventory locations, you can achieve seamless commerce and elevate your business capabilities. Streamline the management of retail operations, increase store revenue, empower your staff, and improve customer engagement in-store, all within a single application that meets diverse retail needs. This comprehensive approach not only simplifies processes but also positions your business for future growth in an ever-evolving marketplace.

Description

Innso operates with the flexibility of building blocks, allowing you to construct and tailor the platform to enhance omnichannel customer service and fulfill your specific business requirements. Delivering an exceptional experience is crucial for our users, as it empowers employees while fostering genuine customer-centric relationships. Our technology is collaboratively developed with customer experience (CX) specialists to cater to the needs of both agents and managers. By utilizing our solutions, you can enhance both customer and employee experiences through a modular omnichannel platform that creates a cohesive and integrated agent desktop. You can monitor both open and closed customer interactions and requests in real-time, gaining a holistic view of all essential performance metrics. Furthermore, this enables your operational managers to customize the platform whenever necessary. With one unified dashboard that consolidates all data, you will have an insightful overview of your operations and can make informed decisions to drive success. This adaptability ensures that your team can respond effectively to changing demands and customer expectations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

PixelBin Yes 

Integrations

PixelBin No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fynd

Founded

2012

Country

India

Website

www.fynd.com

Vendor Details

Company Name

Innso

Country

France

Website

innso.com

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Logistics

3PL No 
Barcoding / RFID No 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management No 
Order Management No 
Purchasing No 
Scheduling No 
Shipping Management No 
Transportation Management No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

PIM

Content Syndication No 
Data Modeling No 
Data Quality Control No 
Digital Asset Management No 
Documentation Management No 
Master Record Management No 
Version Control No 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management No 
Demand Planning No 
Inventory Management No 
Location Control No 
Order Management No 
Purchasing No 
Quality Control No 
Receiving / Putaway Management No 
Returns Management No 
Shipping Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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