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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fydelia serves as a comprehensive solution for guest WiFi and captive portal needs, leveraging your existing WiFi infrastructure to convert complimentary internet access into a versatile marketing and engagement tool. This platform offers a wide range of customizable, mobile-optimized splash pages that require no coding skills and come with an unlimited selection of templates. It integrates effortlessly with various CRMs and backend systems while capturing fully verified customer emails to enhance direct marketing efforts, often achieving significantly higher opt-in rates compared to conventional methods. Fydelia’s cloud-based service features automatic reporting, in-depth analytics, remote management capabilities, and auto-login for returning users, all without necessitating additional hardware. Furthermore, it boasts over 100 no-code integrations with popular applications, enriching the user experience with built-in marketing tools such as interactive games, scratch cards, location-based offers, scheduled advertisements, loyalty programs, WiFi vouchers, and A/B testing options. Fydelia not only improves user engagement but also prioritizes GDPR compliance and security, making it a reliable choice for businesses looking to maximize their WiFi potential. The platform ultimately empowers businesses to create a more engaging and secure experience for their customers while driving marketing success.

Description

SPARK® enhances your service offerings by providing complimentary WiFi, entertainment, and engagement solutions, all aimed at delivering an exceptional customer experience. Our diverse range of solutions specifically caters to the healthcare industry. Whether your goal is to boost patient satisfaction and wellbeing, empower patients in managing their healthcare experiences, or enhance operational efficiencies, be sure to explore our Healthcare Solution Finder. The managed service from WiFi SPARK assists businesses in crafting a tailored user experience while maximizing the customer journey. You have the flexibility to shape your user experience, from the registration and login processes to optimizing the journey with various content filtering and reporting options. Additionally, the service is supported by robust infrastructure and equipment, offering multiple choices to meet your needs. With these innovative solutions, your organization can significantly improve the overall experience of both patients and staff alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Airship Yes 
Aruba ClearPass Yes 
Bloomreach Yes 
Brevo Yes 
Campaign Monitor Yes 
Cisco Meraki Yes 
Como Yes 
Fortinet Yes 
Google Yes 
Klaviyo Yes 
Mailchimp Yes 
Nuclias Yes 
Ruckus SPoT Yes 
SevenRooms Yes 
Stampede Yes 
TalkBox Yes 
Tripadvisor Yes 
UniFi WiFi Yes 
dotdigital Engagement Cloud Yes 
me&u Yes 

Integrations

Airship No 
Aruba ClearPass No 
Bloomreach No 
Brevo No 
Campaign Monitor No 
Cisco Meraki No 
Como No 
Fortinet No 
Google No 
Klaviyo No 
Mailchimp No 
Nuclias No 
Ruckus SPoT No 
SevenRooms No 
Stampede No 
TalkBox No 
Tripadvisor No 
UniFi WiFi No 
dotdigital Engagement Cloud No 
me&u No 

Pricing Details

$46.89 per month per venue
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fydelia

Founded

2016

Country

United Kingdom

Website

www.fydelia.com

Vendor Details

Company Name

WiFi SPARK

Founded

2003

Country

United Kingdom

Website

www.wifispark.com

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

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