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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fydelia serves as a comprehensive solution for guest WiFi and captive portal needs, leveraging your existing WiFi infrastructure to convert complimentary internet access into a versatile marketing and engagement tool. This platform offers a wide range of customizable, mobile-optimized splash pages that require no coding skills and come with an unlimited selection of templates. It integrates effortlessly with various CRMs and backend systems while capturing fully verified customer emails to enhance direct marketing efforts, often achieving significantly higher opt-in rates compared to conventional methods. Fydelia’s cloud-based service features automatic reporting, in-depth analytics, remote management capabilities, and auto-login for returning users, all without necessitating additional hardware. Furthermore, it boasts over 100 no-code integrations with popular applications, enriching the user experience with built-in marketing tools such as interactive games, scratch cards, location-based offers, scheduled advertisements, loyalty programs, WiFi vouchers, and A/B testing options. Fydelia not only improves user engagement but also prioritizes GDPR compliance and security, making it a reliable choice for businesses looking to maximize their WiFi potential. The platform ultimately empowers businesses to create a more engaging and secure experience for their customers while driving marketing success.

Description

MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cisco Meraki Yes 
Klaviyo Yes 
Mailchimp Yes 
dotdigital Engagement Cloud Yes 
Airship Yes 
Aruba ClearPass Yes 
Constant Contact No 
Facebook No 
Fortinet Yes 
Google Yes 
Hive No 
HubSpot CRM No 
Nuclias Yes 
Ruckus SPoT Yes 
Salesforce No 
Stampede Yes 
TalkBox Yes 
UniFi WiFi Yes 
Zapier No 
me&u Yes 

Integrations

Cisco Meraki Yes 
Klaviyo Yes 
Mailchimp Yes 
dotdigital Engagement Cloud Yes 
Airship No 
Aruba ClearPass No 
Constant Contact Yes 
Facebook Yes 
Fortinet No 
Google No 
Hive Yes 
HubSpot CRM Yes 
Nuclias No 
Ruckus SPoT No 
Salesforce Yes 
Stampede No 
TalkBox No 
UniFi WiFi No 
Zapier Yes 
me&u No 

Pricing Details

$46.89 per month per venue
Free Trial Yes 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fydelia

Founded

2016

Country

United Kingdom

Website

www.fydelia.com

Vendor Details

Company Name

MyPlace

Founded

2017

Country

Ireland

Website

myplace.app/

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

Product Features

WiFi Marketing

Automated Emails No 
Branded Splash Page No 
Customer Analytics No 
Data Export No 
Data Privacy Compliance No 
Lead Capture No 
Location Heatmaps No 
Loyalty Program No 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration No 
Surveys No 
Time Limited WiFi No 
Trigger Campaigns No 

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