Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fydelia serves as a comprehensive solution for guest WiFi and captive portal needs, leveraging your existing WiFi infrastructure to convert complimentary internet access into a versatile marketing and engagement tool. This platform offers a wide range of customizable, mobile-optimized splash pages that require no coding skills and come with an unlimited selection of templates. It integrates effortlessly with various CRMs and backend systems while capturing fully verified customer emails to enhance direct marketing efforts, often achieving significantly higher opt-in rates compared to conventional methods. Fydelia’s cloud-based service features automatic reporting, in-depth analytics, remote management capabilities, and auto-login for returning users, all without necessitating additional hardware. Furthermore, it boasts over 100 no-code integrations with popular applications, enriching the user experience with built-in marketing tools such as interactive games, scratch cards, location-based offers, scheduled advertisements, loyalty programs, WiFi vouchers, and A/B testing options. Fydelia not only improves user engagement but also prioritizes GDPR compliance and security, making it a reliable choice for businesses looking to maximize their WiFi potential. The platform ultimately empowers businesses to create a more engaging and secure experience for their customers while driving marketing success.
Description
MyPlace serves as a guest engagement solution designed specifically for hospitality establishments, enabling them to gather verified guest information, boost the number of five-star reviews, and streamline marketing efforts by transforming routine interactions—such as Wi-Fi logins, QR code scans, and check-ins—into valuable customer insights and actionable data. The platform seamlessly integrates with current Wi-Fi systems from recognized brands like Ubiquiti UniFi, Cisco Meraki, Cambium, and Zyxel, eliminating the need for additional hardware and introducing a customizable branded captive portal that allows guests to log in using their email or social media accounts while simultaneously capturing and authenticating email addresses and demographic information in real time for effective marketing list creation. Additionally, MyPlace features Wi-Fi marketing tools that synchronize guest engagement with various CRMs and marketing platforms, including Mailchimp, HubSpot, Klaviyo, Salesforce, Zapier, among others, facilitating the automatic execution of marketing campaigns. Moreover, it encompasses a reputation management tool that aggregates reviews, utilizes advanced AI-driven responses, and directs positive feedback to public platforms, ensuring that hospitality venues maintain a strong online presence. This comprehensive approach to guest engagement significantly enhances both guest experiences and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Cisco Meraki
Yes
Klaviyo
Yes
Mailchimp
Yes
dotdigital Engagement Cloud
Yes
Airship
Yes
Aruba ClearPass
Yes
Constant Contact
No
Facebook
No
Fortinet
Yes
Google
Yes
Integrations
Cisco Meraki
Yes
Klaviyo
Yes
Mailchimp
Yes
dotdigital Engagement Cloud
Yes
Airship
No
Aruba ClearPass
No
Constant Contact
Yes
Facebook
Yes
Fortinet
No
Google
No
Pricing Details
$46.89 per month per venue
Free Trial
Yes
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fydelia
Founded
2016
Country
United Kingdom
Website
www.fydelia.com
Vendor Details
Company Name
MyPlace
Founded
2017
Country
Ireland
Website
myplace.app/
Product Features
WiFi Marketing
Automated Emails
No
Branded Splash Page
No
Customer Analytics
No
Data Export
No
Data Privacy Compliance
No
Lead Capture
No
Location Heatmaps
No
Loyalty Program
No
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
No
Trigger Campaigns
No
Product Features
WiFi Marketing
Automated Emails
No
Branded Splash Page
No
Customer Analytics
No
Data Export
No
Data Privacy Compliance
No
Lead Capture
No
Location Heatmaps
No
Loyalty Program
No
Review Platform Integration
No
SMS Marketing
No
Social Media Integration
No
Surveys
No
Time Limited WiFi
No
Trigger Campaigns
No