Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FutureProof Retail’s Scan & Go system revolutionizes the in-store shopping experience by offering convenience and security: there’s no need to wait at the checkout, you can pack your items while you shop, monitor your total anytime, and enjoy a touch-free experience using your personal device. The frustration of waiting in line can transform a quick trip into a long ordeal, but our Scan & Go checkout app effectively eradicates those delays. Users can track their transactions in real-time, review purchases, enhance customer service, and manage orders through the staff application. Additionally, customers can place orders at various in-store service points, including restaurants and food trucks, either through the Scan & Go app or independently from kiosks or microsites. Staff management, performance metrics, and account oversight can all be accessed seamlessly across any device. To further enhance security, our multilayered loss prevention system safeguards against misuse of self-scanning by both customers and employees. Elevate your shopping experience with weekly deals featured in the app, exclusive coupons, loyalty programs, tailored suggestions, and easy navigation throughout the store, ensuring that every visit is not only efficient but enjoyable. Our innovative approach brings a modern touch to retail, making it easier than ever for consumers to shop wisely.
Description
Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cohesion
No
Halla
Yes
ICONICS' Intelligent Building Software (IBSS)
No
IT Retail POS
Yes
Synergy eCase
No
Integrations
Cohesion
Yes
Halla
No
ICONICS' Intelligent Building Software (IBSS)
Yes
IT Retail POS
No
Synergy eCase
Yes
Pricing Details
$15 per location per month
2% per transaction
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FutureProof Retail
Founded
2013
Country
United States
Website
www.futureproofretail.com
Vendor Details
Company Name
IRISYS
Founded
1996
Country
United Kingdom
Website
www.irisys.net/queue-management
Product Features
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
Product Features
Queue Management
Appointment Scheduling
No
Calendar
No
Communication Tools
No
Contactless
No
Customer Surveys
No
Dashboard
No
For Banks
No
For Government
No
For Healthcare
No
For Restaurants
No
For Retail
No
SMS Marketing
No
Supports Multiple Counters
No
Virtual Queue
No