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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FutureProof Retail’s Scan & Go system revolutionizes the in-store shopping experience by offering convenience and security: there’s no need to wait at the checkout, you can pack your items while you shop, monitor your total anytime, and enjoy a touch-free experience using your personal device. The frustration of waiting in line can transform a quick trip into a long ordeal, but our Scan & Go checkout app effectively eradicates those delays. Users can track their transactions in real-time, review purchases, enhance customer service, and manage orders through the staff application. Additionally, customers can place orders at various in-store service points, including restaurants and food trucks, either through the Scan & Go app or independently from kiosks or microsites. Staff management, performance metrics, and account oversight can all be accessed seamlessly across any device. To further enhance security, our multilayered loss prevention system safeguards against misuse of self-scanning by both customers and employees. Elevate your shopping experience with weekly deals featured in the app, exclusive coupons, loyalty programs, tailored suggestions, and easy navigation throughout the store, ensuring that every visit is not only efficient but enjoyable. Our innovative approach brings a modern touch to retail, making it easier than ever for consumers to shop wisely.

Description

Customers dread waiting in line. Research indicates that long waits at the checkout significantly contribute to dissatisfaction among shoppers in retail environments. On the flip side, having minimal wait times—and the anticipation of such—plays a crucial role in fostering customer loyalty and increasing spending. Effective queue management focuses on optimizing the roles of checkout and customer service personnel to enhance both customer satisfaction and business profitability. As competition from online shopping continues to grow, it becomes increasingly essential for physical grocery stores to provide an exceptional in-store experience. Our extensive experience with queue management systems across countless supermarkets globally has demonstrated that minimizing checkout wait times can yield numerous additional benefits for businesses. When shoppers feel assured of a swift and effortless service, they are not only more likely to visit a store initially but are also inclined to spend more time exploring various products. In turn, this boosts overall customer engagement and enhances the likelihood of repeat visits.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cohesion No 
Halla Yes 
ICONICS' Intelligent Building Software (IBSS) No 
IT Retail POS Yes 
Synergy eCase No 

Integrations

Cohesion Yes 
Halla No 
ICONICS' Intelligent Building Software (IBSS) Yes 
IT Retail POS No 
Synergy eCase Yes 

Pricing Details

$15 per location per month
2% per transaction
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FutureProof Retail

Founded

2013

Country

United States

Website

www.futureproofretail.com

Vendor Details

Company Name

IRISYS

Founded

1996

Country

United Kingdom

Website

www.irisys.net/queue-management

Product Features

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Queue Management

Appointment Scheduling No 
Calendar No 
Communication Tools No 
Contactless No 
Customer Surveys No 
Dashboard No 
For Banks No 
For Government No 
For Healthcare No 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters No 
Virtual Queue No 

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