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Average Ratings 0 Ratings
Description
The advancement of back-end speech recognition stands out as the most crucial technological breakthrough in the fields of dictation and transcription. Utilizing Fusion Speech®, powered by Nuance’s SpeechMagic™, this innovative technology can be implemented across various medical specialties without the need for physician training or adjustments in existing practice patterns. By using Fusion Voice® for dictation capture and processing it through Fusion Speech, healthcare providers can significantly enhance transcription productivity via Fusion Text®. The integration of these Fusion modules not only streamlines operations but also leads to significant cost reductions in ongoing labor and outsourcing expenses. This represents the ideal speech recognition solution you've been searching for, as other technologies have often delivered superficial features without establishing a sustainable business model. With Fusion Speech, you gain access to the essential tools needed to implement a speech recognition system that generates concrete and measurable returns on your investment, ensuring that your practice thrives in an increasingly digital landscape. Embrace this transformative solution and witness the positive impact it can have on your operational efficiency.
Description
Touch Tone (DTMF) based Interactive Voice Response (IVR) systems are becoming outdated and are increasingly being supplanted by advanced IVRs featuring speech recognition technology. Manam Infotech introduces SpeechVox, a cutting-edge speech recognition IVR that incorporates behavior recognition and artificial intelligence to enhance its performance over time. This innovative solution seamlessly integrates into existing infrastructures and is compatible with a variety of telecom protocols, including E1, T1, SIP, Analog, and SS7. Many users express dissatisfaction when interacting with conventional IVRs, as they often feel disconnected from automated systems. In contrast, Behavioral IVRs like SpeechVox leverage artificial intelligence to adapt to users’ speech patterns, pitch, and historical preferences, creating an experience that closely mimics human interaction. By fostering a more natural dialogue, SpeechVox aims to reduce frustration and improve overall customer satisfaction. Ultimately, this technology represents a significant shift towards more engaging and user-friendly communication systems.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Dolbey
Founded
1994
Country
United States
Website
www.dolbey.com/solutions/speech-recognition/fusion-speech/
Vendor Details
Company Name
Manam Infotech
Founded
2007
Country
India
Website
www.manamtech.com/ivr-banking.html
Product Features
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
No
Concatenated Speech
No
Continuous Speech
No
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
No
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes