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Description
It's not just a tool for chatting; it's a powerful live chat solution that can be integrated into your website to seamlessly connect various communication channels, enabling instant customer engagement. Enhance team collaboration and customer interactions through a unified inbox, streamlining the communication experience for both your staff and clients. Each visitor to your site represents a potential customer, so it's crucial to assist them promptly when they require guidance. Capture valuable leads even when your team is unavailable to respond. This approach fosters quicker, easier, and more genuine connections with customers by utilizing messaging to enhance their overall experience and satisfaction. Eliminate obstacles in communication by providing options beyond email or phone calls. When live chat is accessible, customers are more inclined to share their thoughts and feedback. Tailor the chat experience to align with your brand by adjusting its position, colors, operating hours, and other preferences. Implement proactive chat features that use prompts to effectively guide or assist visitors, allowing you to request feedback, provide pricing information, or answer questions at the most opportune moments, thus creating a more engaging and responsive online environment. With these strategies in place, you'll not only improve customer service but also foster loyalty and trust.
Description
Engage with visitors to your website through your preferred chat platforms like Slack, HipChat, or Telegram, allowing you to streamline client interactions in a familiar environment. This innovative approach enables extensive customization options, ensuring that you can tailor the experience to fit your brand’s identity. Multiple team members can participate in conversations with clients, enhancing collaboration and responsiveness. LinkedChat seamlessly integrates with Slack, HipChat, and Telegram, making it incredibly straightforward to communicate with website visitors using your existing accounts. The service ensures that you only receive pertinent information, focusing on genuine inquiries and interactions from your audience. Whatever message you send through Slack, HipChat, or Telegram is instantly relayed to your visitors in real-time via the LinkedChat widget on your site. To ensure your brand stands out, we provide options to modify every detail of your chat widget, including colors, typography, and imagery, creating a unique user experience that aligns perfectly with your brand’s vision. By adopting this integrated communication solution, you can foster stronger relationships with clients while maintaining a cohesive brand presence.
API Access
Has API
API Access
Has API
Integrations
Facebook
Facebook Messenger
WhatsApp
X (Twitter)
Pricing Details
$15 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fuse IM
Founded
2015
Country
United Kingdom
Website
www.fuse.chat/
Vendor Details
Company Name
LinkedChat
Founded
2015
Country
Malaysia
Website
linked.chat
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
