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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Swan Retail's Furniture Retail System (FRS) is a comprehensive, web-based retail management solution tailored for businesses in the furniture, flooring, bed & mattress, and appliance sectors. The system streamlines the entire retail process, covering everything from order placement to generating purchase orders, managing inventory, overseeing warehousing, and scheduling deliveries. Notable features include a mobile app for sales conducted both in-store and offsite, an order management system that records essential customer and product information while indicating delivery implications, and real-time inventory monitoring enhanced by optional barcode scanning. Additionally, it offers customer service functionalities such as detailed contact logs and complete purchase records, as well as an integrated ecommerce solution that connects online and physical store operations through a unified database. The system also provides advanced warehousing capabilities, including goods reception, bay management, transfers between locations, and processing returns. Furthermore, FRS facilitates delivery planning by displaying details such as items, weight, delivery drops, and cubic measurements, complete with visual capacity indicators, along with tools to manage multiple orders grouped in containers, ensuring efficient logistics and customer satisfaction.

Description

Boost the efficiency of your sales representatives in the field by providing them with a mobile application that allows for order placement, customer management, visit tracking, and direct reporting of their sales activities. Streamline your entire Direct Store Delivery process by enhancing both sales and delivery efficiencies while maintaining oversight of all distribution channels. Coordinate your upcoming deliveries seamlessly from associated orders and equip delivery teams with a mobile app to effectively manage their daily operations. Foster improved collaboration with retail stores, mitigate out-of-stock issues, and assess store sales performance through a B2B ordering platform designed for your retail partners. Gather vital marketing insights through customizable questionnaires and conduct audits on product displays and advertising at the point of sale. Consolidate all B2B sales data within a single platform to ensure easy access and management. Additionally, track your B2B field sales activities in real-time for informed decision-making. By implementing these strategies, your sales operations will not only become more efficient but also more responsive to market demands.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/furniture-retail-system/

Vendor Details

Company Name

Valomnia

Country

France

Website

www.valomnia.com

Product Features

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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