Compare Fumblemap vs. Gainsight PX

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more than 25 million users and thousands of organizations worldwide, from startups to Fortune 500 enterprises. Grafana Cloud is the open observability cloud, designed to help engineering teams observe everything and solve anything. Built on open source, open standards, and open ecosystems, it unifies metrics, logs, traces, and profiles in a single platform for full-stack visibility across applications, infrastructure, and digital experiences. At the core is the open-source LGTM stack: Grafana for dashboards and visualization, Mimir for metrics, Loki for logs, and Tempo for distributed tracing. Native OpenTelemetry and Prometheus support allow teams to ingest telemetry from virtually any environment, while hundreds of integrations connect existing tools and data sources without costly rip-and-replace migrations. Grafana Cloud combines powerful analytics with AI-driven observability. Grafana Assistant helps engineers investigate issues, explore telemetry, and troubleshoot faster. Adaptive Telemetry identifies the data that matters most and aggregates the rest, helping organizations reduce telemetry costs while preserving valuable insights . With solutions for Kubernetes monitoring, application observability, digital experience monitoring, incident response, synthetic monitoring, and performance testing, Grafana Cloud delivers a complete observability platform that scales with your business.

Revaly helps subscription and recurring-revenue businesses stop losing money to failed transactions by transforming payment systems into revenue engines. Its AI-driven payment intelligence evaluates issuer signals and network behavior in real time to keep legitimate payments from failing. Instead of letting small errors or timing issues derail a customer’s purchase, Revaly corrects problems proactively before the user hits “pay.” When a payment does decline, the platform automatically determines the best moment and method to retry, using behavioral science to protect customer trust. Companies using Revaly see major increases in recovered revenue, improved profitability, and significantly reduced involuntary churn. The platform integrates with more than 100 billing, CRM, and payment tools, eliminating the need for operational changes. Performance metrics across retail, software, and media industries consistently show double-digit recovery improvements. Ultimately, Revaly gives businesses a predictable, scalable way to grow by ensuring their earned revenue successfully processes.

TotalView offers network monitoring as well as root-cause troubleshooting of problems in plain-English. The solution monitors every device as well as every interface on every device. In addition, TotalView goes deep, collecting 19 error counters, performance, configuration, and connectedness so nothing is outside of it’s view. A built-in heuristics engine analyzes this information to produce plain-English answers to problems. Complex problems can now be solved by junior level engineers leaving the senior level engineers to work on more strategic level projects. The core product includes everything needed to run a perfectly healthy network: Configuration management, server monitoring, cloud service monitoring, IPAM, NetFlow, path mapping, and diagramming. Get Total Network Visibility on your network and solve more problems faster.

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business. Jobs run on any schedule or trigger off other events, with dependency management keeping workflows in order and an audit trail logging every execution. JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client: ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop. For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly. The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number. JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

Elecard Boro is a professional software solution designed to monitor video stream health and track QoS/QoE parameters across distributed networks. By providing centralized access to statistics and automated reporting, Boro enables telecom professioals to build a powerful monitoring ecosystem from scratch or easily scale existing infrastructure to ensure flawless broadcast quality. How it works: Boro utilizes distributed software probes to monitor UDP, RTP, HTTP, HLS, DASH, SRT, and RTMP streams. By aggregating multi-point measurements on a centralized server, operators can instantly isolate quality degradation across the entire delivery chain. The platform provides network-wide visibility and real-time alerts for ETSI TR 101 290 errors via Email, SNMP, Webhook, PagerDuty, and Telegram. Key Features: • Rapid Deployment & Scalability: Launch a monitoring probe in just 30 minutes. Easily scale your infrastructure by adding new probes to the unified Boro ecosystem on any hardware. • Proactive Issue Resolution: Monitor over 50 QoS and QoE parameters (including full ETSI TR 101 290 compliance) and use triggers to localize network anomalies before they impact viewers. • Advanced Diagnostics: Use comprehensive analysis of SCTE-35 ad-insertion cues and PCAP stream recording for in-depth delivery troubleshooting. • Effortless Integration & Access: Access monitoring data from any device via an intuitive web interface. Seamlessly integrate Boro into your existing workflow using WebHook, SNMP, and ControlAPI. • Operational Efficiency: Reduce the workload on QA and network engineers through automated regular reporting, advanced visualization dashboards, and smart threshold tuning that eliminates false alarms.

Around 25 million engineers work across dozens of distinct functions. Engineers are using New Relic as every company is becoming a software company to gather real-time insight and trending data on the performance of their software. This allows them to be more resilient and provide exceptional customer experiences. New Relic is the only platform that offers an all-in one solution. New Relic offers customers a secure cloud for all metrics and events, powerful full-stack analytics tools, and simple, transparent pricing based on usage. New Relic also has curated the largest open source ecosystem in the industry, making it simple for engineers to get started using observability.

A powerful data analysis and visualization platform specifically designed for market research data. Harmoni can do it all, from data processing to analysis, reporting and visualization, as well as distribution, alerts and distribution. Spend less time processing data and more time analysing it. Harmoni automates your job. Harmoni makes it easy to share valuable and actionable insights with stakeholders. Although market research budgets are shrinking in number, expectations are increasing. Harmoni allows you to slice and dice data as the questions are asked. Harmoni allows you to combine multiple data sources into one usable set. Harmoni supports many data sources including IBM SPSS®, SQL and Microsoft Excel, CSV, tab delimited files, Dimensions and more. Harmoni is integrated with popular market research platforms such as Voxco and FocusVision Decipher.

TelemetryTV is a powerful platform for digital signage that allows organizations to connect with audiences, generate awareness and give voice to their communities and teams. TelemetryTV lets you broadcast dynamic content by streaming video, images and social feeds to all your displays, wherever they may be. TelemetryTV powers internal communications and marketing at Starbucks, Amazon and Stanford University. Our success is based on being flexible, open to communication, collaborative, and open to collaboration. We believe in continuous learning, challenging the status-quo, and listening to customers. We are moving towards a world in which our walls will eventually talk. This begs the question: What do you want them saying?

JDisc Discovery is a powerful IT asset management and network discovery tool, designed to provide organizations with clear, real-time insights into their entire IT environment. By automatically scanning the network, it identifies and catalogs devices, from physical servers and workstations to virtual machines and network appliances, giving users a detailed inventory of their assets. The tool captures essential data such as hardware specifications, installed software, system configurations, and interdependencies among devices. A key advantage of JDisc Discovery is its agentless architecture. Rather than requiring installation on each device, it uses multiple protocols (like SNMP, SSH, WMI) to gather information, ensuring quick deployment and compatibility across various operating systems, including Windows, Linux, and Unix. This makes it ideal for diverse and dynamic IT ecosystems, enabling efficient and non-intrusive data collection.

JS7 JobScheduler, an Open Source Workload Automation System, is designed for performance and resilience. JS7 implements state-of-the-art security standards. It offers unlimited performance for parallel executions of jobs and workflows. JS7 provides cross-platform job execution and managed file transfer. It supports complex dependencies without the need for coding. The JS7 REST-API allows automation of inventory management and job control. JS7 can operate thousands of Agents across any platform in parallel. Platforms - Cloud scheduling for Docker®, OpenShift®, Kubernetes® etc. - True multi-platform scheduling on premises, for Windows®, Linux®, AIX®, Solaris®, macOS® etc. - Hybrid cloud and on-premises use User Interface - Modern GUI with no-code approach for inventory management, monitoring, and control using web browsers - Near-real-time information provides immediate visibility to status changes, log outputs of jobs and workflows. - Multi-client functionality, role-based access management - OIDC authentication and LDAP integration High Availability - Redundancy & Resilience based on asynchronous design and autonomous Agents - Clustering of all JS7 Products, automatic fail-over and manual switch-over