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Description
Utilizing state-of-the-art technologies and a highly adaptable framework, Fullscreen Retail Analytics converts raw location data into insightful and visually appealing information. By leveraging Wi-Fi infrastructure, indoor positioning, and device detection, this platform generates real-time analytics that enable the counting, tracking, and analysis of visitor behavior and shopping trends. Offered as a Software as a Service (SaaS) model, it can be deployed in the cloud or within the client's own infrastructure, featuring a decentralized architecture centered around a main hub that disseminates data to independent, scalable nodes at each site. The platform supports the integration of web and mobile solutions, starting with shopping and loyalty applications that enhance the omnichannel experience, extending to B2B sales and distribution systems, and culminating in advanced retail analytics tools that provide comprehensive analyses and insightful reports. This multifaceted approach ensures that retailers can adapt to changing consumer behaviors and improve their overall strategies effectively.
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fullscreen Digital
Country
United States
Website
www.fullscreendigital.com/solutions/retail-and-ecommerce
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management