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ease
features
design
support

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Description

Utilizing state-of-the-art technologies and a highly adaptable framework, Fullscreen Retail Analytics converts raw location data into insightful and visually appealing information. By leveraging Wi-Fi infrastructure, indoor positioning, and device detection, this platform generates real-time analytics that enable the counting, tracking, and analysis of visitor behavior and shopping trends. Offered as a Software as a Service (SaaS) model, it can be deployed in the cloud or within the client's own infrastructure, featuring a decentralized architecture centered around a main hub that disseminates data to independent, scalable nodes at each site. The platform supports the integration of web and mobile solutions, starting with shopping and loyalty applications that enhance the omnichannel experience, extending to B2B sales and distribution systems, and culminating in advanced retail analytics tools that provide comprehensive analyses and insightful reports. This multifaceted approach ensures that retailers can adapt to changing consumer behaviors and improve their overall strategies effectively.

Description

The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fullscreen Digital

Country

United States

Website

www.fullscreendigital.com/solutions/retail-and-ecommerce

Vendor Details

Company Name

Wayvee

Founded

2023

Country

United States

Website

wayvee.com

Product Features

Product Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

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