Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
This cloud-based software solution is a market leader for Heavy-Duty Repair Shops. It has many features that will allow you to leave the shop for a long-overdue vacation. Integrations with MOTOR and Worldpay, FleetNet, as well as QuickBooks make administrative tasks easy. You can bill every part, keep track of invoicing, and make it easier for your techs to be more efficient. Our customer portal allows your clients to track repair and maintenance progress. Fullbay works with any internet device. All core upgrades and support are free.
Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
QuickBooks Online
No
Whip Around
No
Pricing Details
Fullbay provides heavy duty shop management software solutions to help companies grow their revenue by maximizing efficiency and streamlining workflow. Have our experts get you a custom quote based on your individual shop needs.
Free Trial
No
Free Version
No
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fullbay
Founded
2013
Country
United States
Website
www.fullbay.com
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Product Features
Auto Repair
Billing & Invoicing
Yes
CRM
Yes
Digital Vehicle Inspections (DVI)
No
Inventory Management
Yes
Labor Rates
Yes
Maintenance Scheduling
Yes
Parts Management
Yes
Quotes / Estimates
Yes
Service History
Yes
VIN Lookup
Yes
Vehicle Tracking
Yes
Work Order Management
Yes
Aviation Maintenance
Compliance Management
No
Components Tracking
No
Flight Time Tracking
No
Inventory Control
Yes
Labor Hours Tracking
Yes
Logbook Tracking
No
Maintenance Scheduling
Yes
Manuals
No
Service Bulletins
No
Work Order Management
Yes
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Equipment Maintenance
Customer Database
Yes
Dispatch Management
No
Equipment Tracking
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
No
Work Order Management
Yes
Fleet Maintenance
Cost Tracking
Yes
Fuel Tracking
No
Maintenance History
Yes
Maintenance Scheduling
Yes
Parts Inventory Management
Yes
Repair Tracking
Yes
Tire Management
No
Vehicle Information
Yes
Warranty Tracking
No
Work Order Management
Yes
Preventive Maintenance
Condition Monitoring
No
Inspection Management
No
Maintenance Scheduling
Yes
Mobile Access
Yes
Predictive Maintenance
No
Purchasing
Yes
Reminders
No
To-Do List
No
Vendor Management
Yes
Work Order Management
Yes
Trucking
Billing & Invoicing
Yes
Customer Database
Yes
Dispatch Management
No
Driver Management
No
Driver Settlements
No
Fuel Card Management
No
Fuel Management
No
Load Optimization
No
Maintenance Management
Yes
Mileage Tracking
Yes
Quote Management
Yes
Quotes/Estimates
Yes
Recruiting Management
No
Routing
No
Scheduling
No
Trip Logs
No
Vehicle Management
Yes
Vehicle Tracking
No
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
No
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
No
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No