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Lightster

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Description

Monitor clicks, taps, mouse movements, and hovers to gain insights into user frustration and enhance your online customer experience. Move beyond traditional heatmaps by tracking dynamic components such as pop-ups, hidden elements, and drop-down menus. Utilize our interactive heatmaps to grasp the UX intricacies of your mega-menus, thereby alleviating user frustration and boosting conversion rates. Ensure that you capture every click, scroll, and hover, while pinpointing crucial aspects that engage users' attention. Assess sentiment across various pages and demographic segments. Merge quantitative data with qualitative feedback. Gather and evaluate your NPS score while obtaining real-time insights. Investigate the reasons behind user dissatisfaction by analyzing session recordings linked to low feedback ratings. Gain a comprehensive understanding of user behavior at every stage of their journey. Leverage dynamic and interactive heatmaps to identify drop-off points for users. By doing so, you can improve conversion rates, address issues effectively, and optimize segmentation for enhanced growth opportunities. This holistic approach not only enhances user experience but also drives long-term engagement and satisfaction.

Description

Simplifying User Testing and Interviews has never been easier. Reach out to your intended audience through surveys or by arranging discussions, acquiring essential insights to guide your decisions right now. Effortlessly discover and engage with your desired demographic using more than 100 criteria along with your personalized screening questions on Lightster. If your target audience isn't already on the platform, we will help recruit them at no extra cost. Lightster is perfect for: * Conducting customer discovery interviews * Distributing surveys * Performing user testing Features include: * Live conversations - effortlessly schedule moderated sessions with your target audience via Lightster * Surveys - quickly send out surveys to users on the platform and gain invaluable insights without overspending * Recorded sessions - built-in features for screen-sharing, recording, and transcriptions for all sessions * Double-screening - review comprehensive profiles before choosing participants * Web & mobile accessibility - Lightster operates seamlessly on both web and mobile platforms, ensuring maximum flexibility * Affordable all-inclusive pricing starting at just $12.50 per session, making it an economical choice for all your testing needs. With such a range of features, Lightster ensures you have everything you need for effective user engagement and research.