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Average Ratings 671 Ratings

Description

Enhance guest interaction by implementing timely and relevant marketing initiatives customized for each individual. Our innovative AI-Driven Hotel CRM software monitors guest behavior in real-time, forming immediate segments with personalized suggestions while facilitating customer-focused marketing across all platforms. By integrating all guest data from various systems—such as message interactions, website usage, and PMS profile details—you can create a comprehensive view of each guest for effective 1:1 marketing. Target drip campaigns to guests based on their distinctive potential value, sentiment, and likelihood to engage, assessed in real-time through an extensive analysis of guest research and booking habits. Utilize automated segmentation suggestions, powered by Blueshift’s machine learning and Fuel’s data expertise, to connect with the ideal guests for each campaign. This ensures that guests receive communications at the optimal moments, increasing the chances of interaction with your brand, ultimately leading to a more satisfying experience for them. By focusing on personalization, you can foster stronger relationships and boost overall guest loyalty.

Description

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agilysys Golf No 
Cendyn Guestrev No 
Convertigo No 
Duve No 
Elina No 
Google Yes 
GuestTraction No 
HotelConnect No 
Innkey PMS No 
LodgIQ No 
MasterYield No 
NextGen SSO No 
Oaky No 
Odysys No 
RDPWin No 
RezExpert No 
RoomPriceGenie No 
RoomRaccoon No 
SAP Fieldglass No 
Strata Maverics Platform No 

Integrations

Agilysys Golf Yes 
Cendyn Guestrev Yes 
Convertigo Yes 
Duve Yes 
Elina Yes 
Google No 
GuestTraction Yes 
HotelConnect Yes 
Innkey PMS Yes 
LodgIQ Yes 
MasterYield Yes 
NextGen SSO Yes 
Oaky Yes 
Odysys Yes 
RDPWin Yes 
RezExpert Yes 
RoomPriceGenie Yes 
RoomRaccoon Yes 
SAP Fieldglass Yes 
Strata Maverics Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$56 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fuel Travel

Founded

1995

Country

United States

Website

www.fueltravel.com/software-solutions/

Vendor Details

Company Name

SiteMinder

Founded

2006

Country

Australia

Website

www.siteminder.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM Yes 
Customer Support Yes 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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