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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance guest interaction by implementing timely and relevant marketing initiatives customized for each individual. Our innovative AI-Driven Hotel CRM software monitors guest behavior in real-time, forming immediate segments with personalized suggestions while facilitating customer-focused marketing across all platforms. By integrating all guest data from various systems—such as message interactions, website usage, and PMS profile details—you can create a comprehensive view of each guest for effective 1:1 marketing. Target drip campaigns to guests based on their distinctive potential value, sentiment, and likelihood to engage, assessed in real-time through an extensive analysis of guest research and booking habits. Utilize automated segmentation suggestions, powered by Blueshift’s machine learning and Fuel’s data expertise, to connect with the ideal guests for each campaign. This ensures that guests receive communications at the optimal moments, increasing the chances of interaction with your brand, ultimately leading to a more satisfying experience for them. By focusing on personalization, you can foster stronger relationships and boost overall guest loyalty.

Description

Transform your costly, repetitive hotel operations into an efficient digital guest experience in under five minutes! With Hotelbird, you can sustainably and economically digitize your routine check-in and check-out processes. Seamlessly integrated into your existing technology infrastructure, both you and your guests will enjoy a contemporary hotel experience, allowing for room access with a single click through a smartphone. Experience automated digital check-ins that include identity verification and a guest directory at no cost. This offer is available now in the complimentary package from Hotelbird, accessible to every hotel. Numerous international hotel chains, along with independent hotels, are already reaping the benefits of the Hotelbird platform. Thanks to its adaptable application options, any hotel can embark on its digitization journey. Additionally, our specialists will provide a no-obligation, approximately 30-minute walkthrough of our platform to explore the potential advantages tailored for your hotel. This is an opportunity for hotels to embrace innovation and enhance guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

4SUITES No 
Adyen No 
Alipay No 
Facebook Yes 
Google Yes 
Infor CRM No 
Mews No 
Oracle Hospitality Reporting and Analytics No 
PayPal No 
Protel Booking Engine No 
Rezlynx No 
SIHOT No 
Stripe No 
apaleo No 

Integrations

4SUITES Yes 
Adyen Yes 
Alipay Yes 
Facebook No 
Google No 
Infor CRM Yes 
Mews Yes 
Oracle Hospitality Reporting and Analytics Yes 
PayPal Yes 
Protel Booking Engine Yes 
Rezlynx Yes 
SIHOT Yes 
Stripe Yes 
apaleo Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€2.49 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fuel Travel

Founded

1995

Country

United States

Website

www.fueltravel.com/software-solutions/

Vendor Details

Company Name

Hotelbird

Founded

2015

Country

Germany

Website

hotelbird.com/en/

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

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