Average Ratings 0 Ratings
Average Ratings 49 Ratings
Description
Fudo provides users with swift and effortless access to Unix and Windows servers, applications, and devices. There’s no need for users to alter their routines, as they can continue utilizing familiar native clients such as Unix Terminals, RDCMan, or Putty. In addition, access can be gained through the Fudo Web Client, which operates solely with a web browser. The JIT feature enables the creation of access workflows that comply with a zero-trust framework. Within the request management section, users can conveniently specify and schedule the availability of particular resources for designated individuals, allowing for precise control. Fudo allows for comprehensive monitoring and recording of ongoing sessions across more than ten protocols, including SSH, RDP, VNC, and HTTPS, enabling live viewing or later analysis of recorded sessions. Notably, neither the server nor the end-user devices require any agents for operation. Additionally, Fudo enhances session management by allowing users to join ongoing sessions, share them, pause, or terminate them as needed, and also provides useful functionalities such as OCR and tagging for better organization and usability. This comprehensive suite of features positions Fudo as a powerful tool for secure access management.
Description
HelpWire is remote access software for Windows, macOS, and Linux. IT teams and technicians can start sessions by sending a link, so the remote user clicks it and joins without creating an account or entering credentials.
When follow-up is required, unattended access allows technicians to return to devices later without involving the remote user again. Sessions reconnect automatically after reboots.
To keep remote access responsive, HelpWire uses direct peer-to-peer connections by default, with relay fallback when network conditions require it. All sessions are encrypted with TLS and AES-256.
Core features:
- No sign-up for the remote user – reduce friction and speed up session initiation.
- Reboot & reconnect – continue support after system restarts without losing access.
- UAC elevation support – perform administrative tasks on Windows devices during the session.
- File transfer – move files between devices during support work.
- Wayland support on Linux – connect to Ubuntu 22.04+, Fedora, and other distributions where Wayland is the default.
- Concurrent sessions – let one operator connect to several clients at once, or multiple operators join the same session.
- Multi-screen view – work across all client monitors without switching context.
- Two-factor authentication (2FA) – protect account access.
- Firewall-friendly connections – run support within restricted network environments.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$0
The product is completely free of charge, no fees and no ads
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fudo Security
Country
United States
Website
fudosecurity.com
Vendor Details
Company Name
Electronic Team, Inc.
Founded
2001
Country
United States
Website
www.helpwire.app/
Product Features
Privileged Access Management
Application Access Control
No
Behavioral Analytics
No
Credential Management
No
Endpoint Management
No
For MSPs
No
Granular Access Controls
No
Least Privilege
No
Multifactor Authentication
No
Password Management
No
Policy Management
No
Remote Access Management
No
Threat Intelligence
No
User Activity Monitoring
No
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
No
Session Transfer
No
Surveys & Feedback
No