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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Frontline Solutions offers a comprehensive ice arena and rink management software designed to streamline and unify essential business operations for facility managers, eliminating the need for multiple tools for different tasks. This platform features an integrated point-of-sale system that handles various transactions, including registrations, public skate admissions, drop-in hockey fees, and pro-shop sales, along with a mobile-friendly online registration portal that can easily be added to an existing website. Additionally, Frontline automates the scheduling of leagues and ice surfaces, allowing operators to efficiently manage player sign-ups, team formations, ongoing bookings, pricing rules, and even pre-arranged ice resurfacing schedules without the hassle of paper calendars. The software also includes customer relationship management tools for client segmentation and targeted email marketing, as well as financial reporting dashboards that provide real-time insights into program effectiveness, sales performance, and overall profitability. Thus, Frontline Solutions not only enhances operational efficiency but also empowers rink managers with data-driven decision-making capabilities.

Description

Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times. Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds. Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions. Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account. There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Google No 
Mailchimp No 
Stripe No 

Integrations

Google Yes 
Mailchimp Yes 
Stripe Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No monthly fee, 3% per booking
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Frontline Solutions

Founded

2016

Country

United States

Website

frontline-solutions.com

Vendor Details

Company Name

Hatch Tickets LTD

Founded

2026

Country

United Kingdom

Website

hatchtickets.co.uk

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

Product Features

Ticketing

Barcode / Ticket Scanning Yes 
Box Office Management No 
Concessions Management No 
Customer Database No 
Event Management Yes 
Fundraising Management No 
General Admission Yes 
Kiosk Ticketing No 
Mobile Ticketing Yes 
Online Ticketing Yes 
Onsite Ticketing Yes 
POS Yes 
Print-at-Home No 
Reserved Seating No 
Season Tickets No 
Ticket Brokering No 
VIP & Discount Tickets No 

Alternatives

Alternatives

ProVenue Reviews

ProVenue

Tickets.com