Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Frontline Solutions offers a comprehensive ice arena and rink management software designed to streamline and unify essential business operations for facility managers, eliminating the need for multiple tools for different tasks. This platform features an integrated point-of-sale system that handles various transactions, including registrations, public skate admissions, drop-in hockey fees, and pro-shop sales, along with a mobile-friendly online registration portal that can easily be added to an existing website. Additionally, Frontline automates the scheduling of leagues and ice surfaces, allowing operators to efficiently manage player sign-ups, team formations, ongoing bookings, pricing rules, and even pre-arranged ice resurfacing schedules without the hassle of paper calendars. The software also includes customer relationship management tools for client segmentation and targeted email marketing, as well as financial reporting dashboards that provide real-time insights into program effectiveness, sales performance, and overall profitability. Thus, Frontline Solutions not only enhances operational efficiency but also empowers rink managers with data-driven decision-making capabilities.
Description
Hatch Tickets is a UK-based platform that specializes in booking and ticketing for leisure venues offering timed experiences such as soft play areas, trampoline parks, ice skating rinks, escape rooms, and seasonal attractions. The platform efficiently manages bookings, particularly in scenarios where slots are limited, ensuring that customers can secure their desired times.
Each participating venue is provided with a customized booking page on a dedicated subdomain, enhancing their brand visibility. Payments are processed directly into the venue's Stripe account, meaning that the venue retains its status as the merchant of record without Hatch ever holding any funds.
Features include the ability to manage recurring sessions and special events, maintain real-time availability with capacity limits, and offer various ticket types, add-ons, discount codes, and off-peak pricing options. Upon arrival, customers can easily enter with QR tickets scanned via a phone or tablet, while a built-in till facilitates walk-in customers through a card reader, ensuring seamless online and in-person transactions.
Following a sale, the system automatically builds a mailing list, prompts visitors for reviews, and follows up on abandoned carts. Moreover, businesses that operate multiple venues can manage all their locations under a single login, with each venue maintaining its unique branding and Stripe account.
There are no monthly fees associated with the service; instead, Hatch charges a straightforward 3% fee at the time of sale. This innovative approach not only streamlines the booking process but also enhances the overall customer experience for both venues and patrons alike.
API Access
Has API
No
API Access
Has API
No
Integrations
Google
No
Mailchimp
No
Stripe
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No monthly fee, 3% per booking
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Frontline Solutions
Founded
2016
Country
United States
Website
frontline-solutions.com
Vendor Details
Company Name
Hatch Tickets LTD
Founded
2026
Country
United Kingdom
Website
hatchtickets.co.uk
Product Features
Venue Management
Attendee Management
No
Billing & Invoicing
No
Contract Management
No
Customer Management
No
Event Management
No
Food & Beverage Management
No
Multi-Facility
No
Reservations Management
No
Resource Booking
No
Sales Management
No
Staff Management
No
Product Features
Ticketing
Barcode / Ticket Scanning
Yes
Box Office Management
No
Concessions Management
No
Customer Database
No
Event Management
Yes
Fundraising Management
No
General Admission
Yes
Kiosk Ticketing
No
Mobile Ticketing
Yes
Online Ticketing
Yes
Onsite Ticketing
Yes
POS
Yes
Print-at-Home
No
Reserved Seating
No
Season Tickets
No
Ticket Brokering
No
VIP & Discount Tickets
No