Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Experience superior voice services with exceptional clarity and innovative features tailored for your business. Enhance your profitability through comprehensive packages designed to satisfy diverse business requirements. Stay connected while on the go with options that include mobility solutions, visual voicemail, and instant messaging capabilities. Frontier SmartVoice serves as a VoIP service that ensures convenience and enhances the efficiency of your business communications. With over 180 calling features and unlimited long-distance calls across the nation, including Canada, you can communicate freely. Additionally, enjoy unified messaging, visual voicemail, and the convenience of voicemail-to-email options. The Frontier Communicator App is a versatile softphone that allows you to make and receive calls from your business number while also facilitating instant messaging. This comprehensive suite of features empowers your business to operate seamlessly and efficiently, no matter where you are.
Description
Pulse is a leading provider for call center solutions. Its Web Real-Time Communication enhances the efficiency of operations in call centers. With over two decades of experience in the call center industry, Pulse has helped clients in Pan India, Northern America and Europe to establish seamless customer interactions.
Pulse's personalized call center solutions, which are equipped with advanced features, optimize the customer journey while maximizing revenue and loyalty. This allows businesses to meet customers' needs by providing them with a customized solution. These features encourage proactive customer engagement, and deliver exceptional user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Dynamics 365
No
Salesforce
No
Teamstack
Yes
Zoho CRM
No
Integrations
Microsoft Dynamics 365
Yes
Salesforce
Yes
Teamstack
No
Zoho CRM
Yes
Pricing Details
$19.99 per month
Free Trial
No
Free Version
No
Pricing Details
$14.51
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Frontier Communications
Founded
1935
Country
United States
Website
business.frontier.com/fiber-voice
Vendor Details
Company Name
Pulse Telesystems Private Limited
Founded
2003
Country
India
Website
www.pulse.in/
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
SIP Trunk
Automatic Fail-over Routing
Yes
Call Data Records
Yes
Caller ID
Yes
Disaster Recovery
Yes
International Numbers
Yes
Multiple DID Options
Yes
PSTN Forwarding
Yes
Toll-Free Numbers
Yes
e911
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes