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Average Ratings 3 Ratings

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support

Description

Take charge of your feedback process with Fronter, the innovative solution that facilitates collaboration among teams for accurate, prompt, and actionable insights. There is no need for any prior installation or plugins; all you have to do is paste a link or upload your document to begin visually annotating. Every piece of feedback is securely stored in your account, allowing you to revisit it whenever necessary. You can easily point and click on elements to leave your comments. Fronter also enables you to tag your team members directly within comments, inviting them to participate in your feedback sessions. Furthermore, it allows you to add team members for collaborative efforts on a project and even export comments as actionable tasks. You can invite guests effortlessly by sharing a simple link. Traditional methods of communicating visual edits can be tedious and often lead to miscommunication due to unclear instructions or the reliance on screenshots. With Fronter, you can place comments precisely where they are needed on any live website; all it takes is a link to get started. This streamlined approach enhances clarity and ensures that your feedback is both effective and easy to comprehend.

Description

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Asana
Azure DevOps Server
Basecamp Scout
Evernote
FogBugz
Google Analytics
InVision
Intercom
Jira
Jira Work Management
Ouriginal
Planio
Redbooth
Redmine
TYPO3
Todoist
Trac
WordPress
Zendesk

Integrations

Asana
Azure DevOps Server
Basecamp Scout
Evernote
FogBugz
Google Analytics
InVision
Intercom
Jira
Jira Work Management
Ouriginal
Planio
Redbooth
Redmine
TYPO3
Todoist
Trac
WordPress
Zendesk

Pricing Details

$19 per user per month
Free Trial
Free Version

Pricing Details

$69.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fronter.io

Founded

2019

Country

Spain

Website

www.fronter.io

Vendor Details

Company Name

Usersnap

Founded

2013

Country

Austria

Website

usersnap.com/

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Wireframe

Collaboration
Desktop Interface
Drag & Drop
Feedback Management
Interactive Elements
Mobile Interface
Mockup Creation
Page Linking
Presentation Tools
Prototype Creation
Revision History
Screen Capture
Wireframe Creation

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Complaint Management

Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Digital Experience Platforms (DXP)

Alerts / Notifications
Auto-Tagging
Blogs
Calendar
Content Modeling
Digital Asset Management
File Sharing
Form Builder
Forums / Message Boards
Headless CMS
Knowledge Base
Performance Monitoring
Personalization / Segmentation
Reporting / Analytics
Surveys / Polls
Templates
User Management / Permissions
Version Control
Wiki
Workflow Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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