Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Take charge of your feedback process with Fronter, the innovative solution that facilitates collaboration among teams for accurate, prompt, and actionable insights. There is no need for any prior installation or plugins; all you have to do is paste a link or upload your document to begin visually annotating. Every piece of feedback is securely stored in your account, allowing you to revisit it whenever necessary. You can easily point and click on elements to leave your comments. Fronter also enables you to tag your team members directly within comments, inviting them to participate in your feedback sessions. Furthermore, it allows you to add team members for collaborative efforts on a project and even export comments as actionable tasks. You can invite guests effortlessly by sharing a simple link. Traditional methods of communicating visual edits can be tedious and often lead to miscommunication due to unclear instructions or the reliance on screenshots. With Fronter, you can place comments precisely where they are needed on any live website; all it takes is a link to get started. This streamlined approach enhances clarity and ensures that your feedback is both effective and easy to comprehend.

Description

Opiniator offers a digital comment card solution designed to facilitate customer feedback and recovery for physical retail establishments. This innovative system enables customers to provide real-time ratings, comments, and suggestions through their mobile devices at any point during their visit, while also monitoring issues until they are resolved. By utilizing the digital comment card, businesses can proactively address customer concerns before they consider leaving, potentially taking their friends along with them. It allows for the tracking of customer complaints and staff responses until all issues are satisfactorily addressed, thereby minimizing the risk of negative online reviews that could emerge too late for the business to manage. Customers who express dissatisfaction are promptly contacted, leading to their recovery and retention. Additionally, businesses can identify and rectify health, safety, or maintenance problems before they affect customer experiences. Through a user-friendly dashboard, businesses receive instant alerts about feedback and can take necessary actions. They can respond to customer issues, monitor all steps taken until resolution, and ultimately regain customer trust. This comprehensive approach not only enhances customer satisfaction but also fosters loyalty to the brand.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Ouriginal Yes 
Sonic XML Server No 

Integrations

Ouriginal No 
Sonic XML Server Yes 

Pricing Details

$19 per user per month
Free Trial No 
Free Version No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fronter.io

Founded

2019

Country

Spain

Website

www.fronter.io

Vendor Details

Company Name

Oberon3

Founded

2009

Country

United States

Website

www.opiniator.com

Product Features

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management Yes 
Task Management No 
Ticket Management No 
Workflow Management Yes 

Wireframe

Collaboration Yes 
Desktop Interface No 
Drag & Drop Yes 
Feedback Management Yes 
Interactive Elements No 
Mobile Interface No 
Mockup Creation No 
Page Linking No 
Presentation Tools Yes 
Prototype Creation No 
Revision History Yes 
Screen Capture No 
Wireframe Creation No 

Product Features

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation No 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis Yes 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing Yes 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Feedback Reviews

Feedback

Marmeto

Alternatives

VisibleFeedback Reviews

VisibleFeedback

DiscoveryMark
Pagereview.io Reviews

Pagereview.io

Pagereview
Touchpoint CX Reviews

Touchpoint CX

Touchpoint Group