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ease
features
design
support

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Description

Take charge of your feedback process with Fronter, the innovative solution that facilitates collaboration among teams for accurate, prompt, and actionable insights. There is no need for any prior installation or plugins; all you have to do is paste a link or upload your document to begin visually annotating. Every piece of feedback is securely stored in your account, allowing you to revisit it whenever necessary. You can easily point and click on elements to leave your comments. Fronter also enables you to tag your team members directly within comments, inviting them to participate in your feedback sessions. Furthermore, it allows you to add team members for collaborative efforts on a project and even export comments as actionable tasks. You can invite guests effortlessly by sharing a simple link. Traditional methods of communicating visual edits can be tedious and often lead to miscommunication due to unclear instructions or the reliance on screenshots. With Fronter, you can place comments precisely where they are needed on any live website; all it takes is a link to get started. This streamlined approach enhances clarity and ensures that your feedback is both effective and easy to comprehend.

Description

All-in-One Software for Digital Channel Feedback Mopinion is a digital platform that helps digital enterprises listen, understand and act across all digital touchpoints (website, mobile, and email). Mopinion allows its users to create customisable online feedback form (including various CX metrics like NPS, CES and CSAT) and trigger them based upon rules such as mouse movement and time on page. It also allows for comprehensive visualisation via customisable dashboards, text analysis, and smart labeling. Users can use proactive alerts, role-based views, and connect to PM tools like Trello or Asana to receive feedback and collaborate with other members of your digital team. +Customisable feedback forms +Real-time statistics Integrations with +API +Various CX metrics +Text analytics +Advanced reporting capabilities Mopinion pricing starts at $35 USD/month

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics
Asana
Basecamp
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Ouriginal
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
VWO Testing
WordPress
Zendesk

Integrations

Adobe Analytics
Asana
Basecamp
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Lightspeed eCommerce
Magento
NextDNS
Optimizely One
Ouriginal
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
VWO Testing
WordPress
Zendesk

Pricing Details

$19 per user per month
Free Trial
Free Version

Pricing Details

$229/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fronter.io

Founded

2019

Country

Spain

Website

www.fronter.io

Vendor Details

Company Name

Mopinion

Founded

2013

Country

Netherlands

Website

www.mopinionlabs.com

Product Features

Bug Tracking

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

Wireframe

Collaboration
Desktop Interface
Drag & Drop
Feedback Management
Interactive Elements
Mobile Interface
Mockup Creation
Page Linking
Presentation Tools
Prototype Creation
Revision History
Screen Capture
Wireframe Creation

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

Feedback Reviews

Feedback

Marmeto
Hello Customer Reviews

Hello Customer

Insider Metrics
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