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Description
Frontdesk Anywhere is an innovative hotel management software designed for independent hotels, resorts, motels, and management groups. As a user-friendly cloud solution, it encompasses all the essential features required to enhance hotel performance. Notable functionalities include streamlined reservation management, online distribution channels, revenue optimization tools, comprehensive reporting, and online reputation management, alongside an effective booking engine and credit card integration. Users can tailor guest profiles, manage availability calendars, set up checklists, send guest messages, and adjust rates, among other capabilities. This system allows you to access your Property Management System (PMS) from anywhere at any time, revolutionizing front desk operations, rate management, guest interactions, and housekeeping processes. Additionally, it offers vital productivity reports that can significantly improve daily operations, providing quick insights into arrivals, departures, guest lists, and detailed availability. With Frontdesk Anywhere, managing a hotel becomes not only efficient but also intuitive, making it an essential tool for modern hospitality management.
Description
Viqal's Virtual Concierge for hotels automates guest communication from pre-arrival to post-departure. Save valuable time for staff and earn more revenue per booking.
Key features include:
• Natural conversations: Leveraging advanced AI technology, Viqal's Virtual Concierge engages guests in natural, lifelike conversations.
• Welcome Messaging: Automated greetings and booking confirmations via WhatsApp as soon as a new booking is registered.
• Room Upgrades: Automatic processing of upgrade requests.
• Guest Inquiries: Automated handling of pre-arrival and in-stay questions.
• Feedback Gathering: Streamlined post-departure feedback collection directly through WhatsApp, fully automatic.
• Staff forwarding: Forward more complex guest inquiries to staff.
• Amenities: See all amenities with visualization, general info and reservations.
• Booking Changes: Reservation modifications automatically amended and inserted in PMS directly from the natural chat with a guest.
• Early online check-in: Streamlining the arrival process, Viqal offers guests the convenience of early online check-in.
API Access
Has API
No
API Access
Has API
No
Integrations
Cendyn CMS
Yes
Cendyn Guestrev
Yes
Cendyn Loyalty
Yes
Cendyn Revintel
Yes
Clock PMS+
No
Cloudbeds
No
Host PMS
No
LodgIQ
Yes
Mews
No
Odysys
Yes
Integrations
Cendyn CMS
No
Cendyn Guestrev
No
Cendyn Loyalty
No
Cendyn Revintel
No
Clock PMS+
Yes
Cloudbeds
Yes
Host PMS
Yes
LodgIQ
No
Mews
Yes
Odysys
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€2.99 per room/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Frontdesk Anywhere
Founded
2009
Country
United States
Website
www.frontdeskanywhere.com
Vendor Details
Company Name
Viqal
Founded
2020
Country
Netherlands
Website
www.viqal.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
No
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
