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Description
While we recognize the distinctions between hostels and hotels, we firmly believe that each establishment possesses its own identity. Therefore, our management system is designed with adaptable features and optional paid enhancements to meet specific needs. It offers a user-friendly interface for staff without sacrificing the robust tools that managers require. By relieving staff from monotonous tasks, we empower managers with greater control and allow everyone to dedicate more time to guest experiences. We are committed to being your partners in success! This commitment ensures that our support is always complimentary, as we remain engaged even after the initial setup and training phases. Our team assists you in transitioning to our system and provides comprehensive training for your staff to effectively utilize necessary tools. Additionally, we are readily accessible via Skype, chat, or email in multiple languages, including English, Spanish, Portuguese, and Polish. FrontDesk Master allows for easy real-time booking management, making work smoother for everyone involved. With automated updates to channels and booking downloads, you can focus on what truly matters. Elevate your business with Pricepoint, a powerful mobile application that simplifies revenue management and helps you thrive. Our goal is to provide continuous support that adapts to your evolving needs, ensuring your success in the hospitality industry.
Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Airbnb
No
Akia
No
Cendyn CRS
No
Duve
No
Epos Now
No
GuestCentric
No
GuestRevu
No
Jamezz
No
Lightspeed Retail
No
OpenKey
No
Integrations
Airbnb
Yes
Akia
Yes
Cendyn CRS
Yes
Duve
Yes
Epos Now
Yes
GuestCentric
Yes
GuestRevu
Yes
Jamezz
Yes
Lightspeed Retail
Yes
OpenKey
Yes
Pricing Details
$25 per month
Free Trial
No
Free Version
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
FrontDesk Master
Country
Canada
Website
www.frontdeskmaster.com
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
Yes
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
Yes
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
