Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

While we recognize the distinctions between hostels and hotels, we firmly believe that each establishment possesses its own identity. Therefore, our management system is designed with adaptable features and optional paid enhancements to meet specific needs. It offers a user-friendly interface for staff without sacrificing the robust tools that managers require. By relieving staff from monotonous tasks, we empower managers with greater control and allow everyone to dedicate more time to guest experiences. We are committed to being your partners in success! This commitment ensures that our support is always complimentary, as we remain engaged even after the initial setup and training phases. Our team assists you in transitioning to our system and provides comprehensive training for your staff to effectively utilize necessary tools. Additionally, we are readily accessible via Skype, chat, or email in multiple languages, including English, Spanish, Portuguese, and Polish. FrontDesk Master allows for easy real-time booking management, making work smoother for everyone involved. With automated updates to channels and booking downloads, you can focus on what truly matters. Elevate your business with Pricepoint, a powerful mobile application that simplifies revenue management and helps you thrive. Our goal is to provide continuous support that adapts to your evolving needs, ensuring your success in the hospitality industry.

Description

RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe. The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience. With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more. It is also intuitive and simple to use and offers outstanding support, should you need it. Try it for free for 14 days.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Booking.com
DigitalGuest
Duve
Expedia
GuestRevu
HiJiffy
Jamezz
Lighthouse
Lightspeed Retail
Mr. Winston
QuickBooks Online
RevControl
Salto
Stripe
Toast POS
Twinfield
Userguest
Whistle
happyhotel
unTill

Integrations

Booking.com
DigitalGuest
Duve
Expedia
GuestRevu
HiJiffy
Jamezz
Lighthouse
Lightspeed Retail
Mr. Winston
QuickBooks Online
RevControl
Salto
Stripe
Toast POS
Twinfield
Userguest
Whistle
happyhotel
unTill

Pricing Details

$25 per month
Free Trial
Free Version

Pricing Details

$180
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FrontDesk Master

Country

Canada

Website

www.frontdeskmaster.com

Vendor Details

Company Name

RoomRaccoon

Founded

2017

Country

Netherlands

Website

roomraccoon.com

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Alternatives

Alternatives

HostelSnap Reviews

HostelSnap

Hostel Management International