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Description
FrontDesk AI operates as a virtual receptionist that facilitates patient appointment scheduling through phone and text, allowing patients to see wait times for smarter booking decisions. It's akin to providing patients with a "Disney Fastpass" for their doctor visits.
Last year alone, Americans wasted over 2.1 billion minutes waiting on the phone to make medical appointments. By leveraging intelligent insights regarding different appointment types, patient profiles, and their appointment histories, FrontDesk AI empowers staff to effectively manage check-ins and adapt schedules as needed. Patients enjoy an experience similar to a Disney FastPass, complete with real-time updates on doctor availability and wait times, granting them greater control both ahead of their appointments and during their visits. This innovative approach not only enhances patient satisfaction but also streamlines the overall appointment process in medical practices.
Description
Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth.
● 30+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty
● 92M+ Patient Interactions
● 1,500+ Practices Served
● 9+ Years Pioneering AI for Healthcare
● HIPAA-Compliant | SOC 2 Certified
Incremental revenue: Capture new patients and keep schedules full.
● Convert phone calls and web visits into appointments 24/7
● Capture new appointments from Google patient searches
● Automate no-show and cancellation recovery
● Fill last-minute cancellations from your patient waitlist
● Recall patients when they’re due for their next visit
Front desk efficiency: Reduce manual work and prevent staff burnout.
● Automate calls for patient common questions & inquiries
● Handle appointment changes automatically
● Capture refill requests without manual intake
● Keep patient records up to date
Patient engagement: Improve treatment adherence, care outcomes and loyalty.
● Ensure patients complete forms and pre-visit information
● Send timely confirmations and reminders
● Ensure patients get the right instructions before their visit
● Gather patient feedback & strengthen your online reputation
Cash flow optimization: Improve claim accuracy and payment collection.
● Validate insurance acceptance before the visit
● Capture accurate and complete patient information upfront
● Capture payment method information
● Release unpaid appointments automation
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Acuity Scheduling
No
AdvancedMD
No
Bandwidth
No
CareCloud
No
DrChrono
No
Elavon
No
GoHighLevel
No
Google Business Profile
No
Google Workspace
No
ModMed
No
Integrations
Acuity Scheduling
Yes
AdvancedMD
Yes
Bandwidth
Yes
CareCloud
Yes
DrChrono
Yes
Elavon
Yes
GoHighLevel
Yes
Google Business Profile
Yes
Google Workspace
Yes
ModMed
Yes
Pricing Details
$125/month
Free Trial
Yes
Free Version
No
Pricing Details
Pricing is based on your monthly appointment and call volume. This ensures your investment stays proportional to the value Holly AI delivers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
FrontDesk AI
Founded
2025
Country
United States
Website
www.frontdesk.doctor
Vendor Details
Company Name
Nimblr
Founded
2016
Country
United States
Website
www.nimblr.ai/
Product Features
Product Features
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
No
Group Scheduling
Yes
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
Yes
Recurring Appointments
Yes
Room Booking Management
Yes
Medical Scheduling
Appointment Management
Yes
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
Yes
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
Yes
Patient Scheduling
Yes
Physician Management
Yes
Recurring Appointments
Yes
Self Service Portal
Yes
Staff Scheduling
No
