Average Ratings 17 Ratings
Average Ratings 0 Ratings
Description
FROGED is a product success platform that helps companies improve their onboarding, provide proactive customer support and increase retention.
It was designed by SaaS for SaaS to nurture customers throughout their entire lifecycle resulting in reduced churn and higher engagement.
Using customer behavior segmentation, you can personalize the customer experience with product flows, knowledge base, email campaigns, in-app messages, a custom widget, live chat and more. You can also create A/B testing, NPS surveys and retargeting campaigns.
Put your CS team and agents in the drive seat with the ability to manage customer conversations, contact behavior and attributes in one place.
Our tech stack is adaptable with over 2K+ integrations including WhatsApp, Jira, Google, Zapier, Segment, Twilio, Facebook Messenger to name a few.
Explore FROGED's limitless possibilities with a 7-Day FREE TRIAL today.
Description
Many customer success tools are either designed for sales teams or are overly complex. Startdeliver simplifies the process by allowing users to effortlessly track customer health, oversee projects, and automate workflows without unnecessary complications. It provides insights into customer health through usage statistics, feedback, and outstanding support tickets. Additionally, you can easily generate reports to assess your team's performance and share them with management. While many companies leave customer interactions to chance, Startdeliver empowers you to take control and guide the customer journey proactively. As the journey unfolds, you can monitor all users and stakeholders effectively. The platform also facilitates a proactive retention strategy, enabling you to measure data and gain actionable insights while managing every customer interaction. By intentionally crafting customer journeys, you can ensure that your clients achieve their desired outcomes. Furthermore, you can enhance your customer interactions through Automation IQ. Start delivering value today with comprehensive documentation, helpful tutorials, and a free sandbox workspace to explore all features. This approach not only enhances customer satisfaction but also fosters long-term loyalty and engagement.
API Access
Has API
API Access
Has API
Integrations
Slack
Zapier
ActiveCampaign
Fortnox
Google Hangouts
Grafana
Heap
HubSpot CRM
Jira Service Management
Lime CRM
Integrations
Slack
Zapier
ActiveCampaign
Fortnox
Google Hangouts
Grafana
Heap
HubSpot CRM
Jira Service Management
Lime CRM
Pricing Details
€79 per month
Free Trial
Free Version
Pricing Details
€695 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FROGED Technologies
Founded
2019
Country
Spain
Website
froged.com/customer-onboarding-leader-sourceforge
Vendor Details
Company Name
Startdeliver
Country
Sweden
Website
www.startdeliver.com
Product Features
AB Testing
Audience Targeting
Campaign Segmentation
Funnel Analysis
Heatmaps
Landing Pages / Web Forms
Multivariate Testing
Split Testing
Statistical Relevance Analysis
Surveys
Test Scheduling
Visual Editor
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis