Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.
Description
PushFeedback is an intuitive feedback widget platform aimed at assisting teams in gathering, visualizing, and interpreting user feedback straight from their documentation sites. This tool allows organizations to integrate a customizable widget into their documentation, enabling users to report confusion, omissions, or malfunctions, which offers teams valuable insights into the quality and usability of their content. With the option for visual feedback through screenshots, users can pinpoint exact issues and annotate specific elements, which removes any uncertainty from their comments and simplifies the diagnosis of problems. The platform features real-time analytics dashboards that reveal trends in feedback, sentiment analysis, and identify which pages receive the most negative reactions, thus empowering teams to prioritize revisions based on authentic user experiences. Additionally, the integrated AI Reports function automatically processes feedback at scale, providing organized summaries, recurring themes, and actionable suggestions, thereby alleviating the need for tedious manual reviews of extensive comments. By streamlining the feedback process, PushFeedback enhances the efficiency of teams striving to improve their documentation.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Slack
Yes
Behalf
Yes
CSS
No
Hugo
No
Jekyll
No
Layout
No
MadCap Flare
No
Make
No
Microsoft Teams
No
Integrations
Jira
Yes
Slack
Yes
Behalf
No
CSS
Yes
Hugo
Yes
Jekyll
Yes
Layout
Yes
MadCap Flare
Yes
Make
Yes
Microsoft Teams
Yes
Pricing Details
$25 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$24 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Frill
Country
United States
Website
frill.co
Vendor Details
Company Name
PushFeedback
Country
United States
Website
pushfeedback.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Roadmap
Collaboration
No
Content Import / Export
No
Diagramming
No
Drag & Drop
No
Feature Management
No
Milestone Tracking
No
Prioritization
No
Requirements Management
No
Workflow Management
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No