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Description
An improved method for gathering customer insights involves consolidating, structuring, and sharing product feedback in a single location. This streamlined and straightforward approach to collecting and overseeing customer opinions is available online, featuring a robust new widget that is fully customizable and can be embedded directly on your website. It is specifically designed for teams aiming to deliver superior products more efficiently. You can oversee your entire feedback board from one unified interface, and the platform seamlessly integrates with your existing systems to enhance user experience. Feel free to create an unlimited number of widgets regardless of your plan, and ensure that every piece of text is translatable into your preferred language. Personalize Frill with your own brand colors and keep your customers informed through automated email updates. Customer feedback is crucial for the success of your product. By capturing suggestions from your users, the most popular and discussed ideas can rise to the top, allowing you to incorporate the best customer insights into your development roadmap. Additionally, it’s vital to demonstrate to your customers how their suggestions contribute to the overall vision, fostering a sense of involvement and investment in the product's evolution.
Description
A central hub for announcing product modifications is essential. By aligning your business with your release strategy, you can create outstanding user experiences while keeping users enthusiastic about each new update. Allocate more time to conveying value rather than managing the intricacies of change. Ensure your entire organization is synchronized on shipping timelines, and maintain user excitement about forthcoming product enhancements. Updates can be shared across multiple platforms, whether on a publicly hosted page, within your team's private change log, or through in-app widgets that are easy to embed. Boost user engagement and customer satisfaction with comprehensive launch announcements featuring rich text, images, gifs, and additional media. Organize your updates according to workstreams, versions, teams, or your organizational framework to enhance clarity. Customize the delivery of notifications to preferred channels such as Slack, email, and beyond, ensuring that release communications are readily accessible wherever they are needed. By doing so, you not only streamline communication but also foster a culture of transparency within your organization.
API Access
Has API
API Access
Has API
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Frill
Country
United States
Website
frill.co
Vendor Details
Company Name
LaunchNotes
Founded
2018
Country
United States
Website
www.launchnotes.io
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Product Roadmap
Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management