Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Elevate and streamline your business operations with the Freshworks Neo Platform, where efficiency and simplicity are about to reach new heights.
Designed with security and user-friendliness in mind, the Neo Platform offers limitless customization options to enhance your business capabilities. You can create, connect, innovate, and tailor solutions specifically suited to your unique requirements using this versatile platform.
Develop personalized workflows and applications that align with your distinct business objectives. Easily establish custom objects, automate processes, and quickly generate powerful applications that drive results.
Accelerate your growth with access to an extensive marketplace featuring over 1,200 applications. Utilize seamless native integrations for effortless connectivity. Additionally, become part of a vibrant developer community to collaborate on innovative ideas.
With the Neo Platform's scalable design, you can ensure a secure and cohesive user experience as your business evolves. Collect meaningful insights across various applications, streamline administrative duties, and enrich every customer interaction with relevant context. This comprehensive approach guarantees that your operations remain efficient and customer-focused at all times.
Description
SpiceX is a tool that enables organizations to connect disparate client data sources and workflows to provide exceptional customer service. Our customers are our greatest asset, and they are our most valuable asset. Low-code platform that enables data integration, case management, workflow management, and workflow management. This platform is the best for helping you transform your customer journey. Combine data from multiple sources into one interface. Your users will have the right data at the right time from the right system. Multiple data streams can be displayed in one view. Data can also be written to any number of connected systems. You can create the perfect platform for you business by combining the best-in class applications for each function into one interface. Instead of trying to find one-size-fits all business processes, use each application for its specific purpose. You can add an extra layer of security by restricting access to systems that are truth.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon Connect
No
Elavon
No
GoHighLevel
No
GoTo Connect Contact Center
No
Graphite Connect
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
IBM InfoSphere Master Data Management
No
IBM Watson
No
NiCE CXone Mpower
No
Integrations
Amazon Connect
Yes
Elavon
Yes
GoHighLevel
Yes
GoTo Connect Contact Center
Yes
Graphite Connect
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
IBM InfoSphere Master Data Management
Yes
IBM Watson
Yes
NiCE CXone Mpower
Yes
Pricing Details
$29/agent/month
Free Trial
Yes
Free Version
No
Pricing Details
$99.70 per month
Purchased in blocks of 10 Users ($997.00/month). Provides full access to the platform including access to the automation suite.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Freshworks
Founded
2010
Country
India
Website
www.freshworks.com/live-chat-software/
Vendor Details
Company Name
SpiceX
Country
United States
Website
www.spicex.com
Product Features
Low-Code Development
AI-Assisted Development
No
Business Process Automation
No
Collaborative Development
No
Data Aggregation and Publishing
No
Deployment Management
No
Drag & Drop
No
Integrations Management
No
Iteration Management
No
Performance Monitoring
No
Requirements Management
No
Templates
No
Visual Modeling
No
Web / Mobile App Development
No
Workflow Management
No
Workflow Management
Access Controls/Permissions
No
Approval Process Control
No
Business Process Automation
No
Calendar Management
No
Compliance Tracking
No
Configurable Workflow
No
Customizable Dashboard
No
Document Management
No
Forms Management
No
Graphical Workflow Editor
No
Mobile Access
No
No-Code
No
Task Management
No
Third Party Integrations
No
Workflow Configuration
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Low-Code Development
AI-Assisted Development
Yes
Business Process Automation
Yes
Collaborative Development
Yes
Data Aggregation and Publishing
Yes
Deployment Management
Yes
Drag & Drop
Yes
Integrations Management
Yes
Iteration Management
Yes
Performance Monitoring
Yes
Requirements Management
Yes
Templates
Yes
Visual Modeling
Yes
Web / Mobile App Development
Yes
Workflow Management
Yes
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
Yes
Mobile Access
Yes
No-Code
Yes
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes